Tips from the SERVice PROfessionals: Protecting Your Property from Water

3/11/2024 (Permalink)

One of the key ways to prevent water damage is to regularly inspect your plumbing system.

Water damage can be a homeowner's worst nightmare, causing not only financial strain but also emotional distress. As experts in restoration services, we understand the importance of prevention when it comes to water damage. By taking proactive measures, you can safeguard your home and belongings from potential harm.

One of the key ways to prevent water damage is to regularly inspect your plumbing system. Check for any leaks, drips, or signs of corrosion in pipes, faucets, and appliances. Addressing these issues promptly can help avoid more significant problems down the line. Additionally, installing a leak detection system can provide an early warning in case of any water-related emergencies.

Another crucial step in water damage prevention is proper maintenance of your home's exterior. Make sure your roof is in good condition, with no missing or damaged shingles. Clean out gutters and downspouts regularly to prevent water from accumulating and seeping into your home. Proper grading around your property can also help ensure that water flows away from the foundation, reducing the risk of flooding.

Remember, a little prevention now can save you a lot of headache later on.

SERVPRO of Jonesboro
3025 Peabody Drive | Jonesboro, AR 72404
870-604-4725 | www.SERVPROjonesboro.com

Watch Your Appliances for Leaks to Prevent Water Damage

4/24/2023 (Permalink)

Have water damage in your home from an appliance? SERVPRO of Jonesboro is always on call ready to help.

The fresh smell of clean laundry, the crash of newly formed ice cubes, clean dishes warm from the dishwasher…the list of appliances in our home that make our lives easier can go on and on. While the benefits from appliances are great, they can also lead to extreme water damage.

Water problems are a common cause of damage in homes, especially with the variety of ways the issues can originate. When an appliance leaks, it can be challenging to catch quickly, which means it could cause serious damage.

The good news? With a few simple steps, you can find and correct problems before they lead to the need for costly repairs. All while still enjoying a cold cup of water.

Regular Maintenance

In order to prevent water damage, you have to find it. Checking for it often is the best way to correct issues, and that can be as easy as running your hand around appliances when you walk by to watch for excess moisture.

Refrigerators and dishwashers can often have leaks underneath them, so always note unexplained water drops or soft spots on the floor. Pull both of these appliances out at least once a year and clean around them. Look for mold growth on the walls surrounding them as another indicator that there is a problem.

You should have your HVAC professionally serviced at least once a year and check for signs of hidden leaks regularly. Watch vents for water droplets or excess moisture, and look for puddles around the unit itself. These are both signs there could be a larger leak somewhere in your home leading to mold or structural damages.

Remember to take care of the water heater just the same as the rest of your appliances. This is a common source of leaking issues. Check it often to catch and correct issues.

Yearly or Long-Term Maintenance

Weekly or even monthly maintenance goes a long way in protecting your home, but long-term care is also crucial for preventing extreme damage. Check your appliances’ manufacturer guidelines and schedule professional maintenance as needed, and take some steps on your own as well.

Visually look at and feel hoses on your refrigerator, washing machine, and dishwasher. If they are kinked, peeling, or have holes, you should replace them with quality materials in order to extend their overall lifespan.

Plan to upgrade your appliances every 10 to 15 years in order to have the safest items in your home.

Appliance leaks can seem small and unimportant, but they can quickly lead to extreme damage and costly repairs. Get used to watching for water issues regularly, and maintain your appliances often. Enjoy the simple luxuries of life and rest easy knowing your home is safe.

Have water damage in your home from an appliance or another source? Our team is here to help, so call us day or night.

The Most Common Causes of Water Damage in Buildings

4/3/2023 (Permalink)

Experiencing water damage in your commercial building? SERVPRO of Jonesboro can help you dry the incident quickly.

When a building is damaged, water is often to blame. Something as simple as a leaky toilet can lead to a ton of destruction.

If you own or manage a commercial building, there is a good chance that you already have a full plate and the thought of trying to catch every drip can feel pretty daunting. Get to know the most common causes of water damage so you can easily stay on top of preventing damages and keeping work going.

3 Common Sources

There is never a good time for an unplanned interruption in your business. Having to shut down a business after receiving water damages can lead to missed income and thousands of dollars of necessary repairs to get things running again.

Start regularly checking the areas of your building that are most likely to be the source of water damage in order to stop problems before they become extreme:

1. The roof. When your roof leaks, you can end up with damage on every single level of your building. Roofs can be damaged during a weather event, or a slow leak can form in a weak spot that has developed over the years. Clean out your gutters often throughout the year, and check your roof quarterly for aging. You should also inspect your roof after strong winds or ice.

2. Bathrooms. Commercial buildings lose 15% of their water in bathrooms. Toilets and sinks can leak from tiny holes that can be hard to detect. Check your plumbing regularly for dripping or standing water to correct any issues quickly.

3. Water heaters/HVAC/boilers. Large appliances are always at risk for water leaks. Clogged drains or loose pipe connections are common causes of problems for appliances that have water lines or create condensation. Look for puddles near your heating and cooling units, and pay attention to water pressure changes. These are all signs that you have an issue that needs to be addressed quickly.

Take Preventive Steps

No one can control natural disasters that create flooding issues in buildings, but most other water issues can be controlled when you know how to respond. Take the time to prepare yourself, your building, and your team so you can mitigate your losses when an event occurs.

Build a maintenance plan for your building that will keep a close eye on your plumbing regularly. Work with us at SERVPRO to create an Emergency Ready Plan that will break your process down into simple steps so your entire team knows what to do after a disaster.

Make sure you are covering every fixture in your building when you plan, including any kitchen or hand washing stations your building might have. Find your water shut-off valves and train some of your crew to respond and turn off the water fast in the event of an emergency.

The faster you move, the better your results will be when it comes to water damage. Respond fast to the situation and secure a safe place to call us at SERVPRO. We are available around the clock to start your recovery process so you can keep business moving forward.

Experienced water damage in your commercial building? Contact us to get dried out quickly.

The Damage Water Can Do to Your Business

3/6/2023 (Permalink)

Don't let rotten wood ruin your day, allow SERVPRO to save the day.

Commercial water damage can have an incredible impact on your business.

A burst pipe in the employee kitchen, a leaking roof, or a sewage backup can ruin your flooring, destroy inventory, and shut down your business for an undetermined amount of time. Even a broken sprinkler system can damage a whole floor.

Exterior sources of water, like natural causes, can also be extremely detrimental to your business. We have seen repeated flooding in several of our neighborhoods in Jonesboro from heavy rains and thunderstorms. Craighead County also has multiple parks and creeks like Higginbottom Creek that are at risk for overflowing when the rain picks up.

With so many risks surrounding our homes, it is essential to prepare before a flood can occur.

Know Your Building’s Layout

Getting to know the layout of your building is a great first step in preparing your property. Familiarize yourself with water shutoff locations and make sure you know how to turn off the main water source as well as the fire sprinkler system.

Let several people know where these shutoffs are, and ensure there are multiple people who can react quickly in the event to mitigate as much damage as possible.

Know the Types of Water Involved

If you do experience a water event in your building, it is crucial to know the kind of water you are dealing with in order to handle it appropriately.

White water. White water is the kind of flooding that originates from issues with your plumbing. This kind of water is not considered dangerous or contaminated and can be handled on your own in small amounts.

Gray water. When a sink or toilet tank overflows the water is considered gray water. This kind of water is contaminated, but it is not considered dangerous to handle.

Black water. If the sewer backs up or a storm creates flooding that enters your building, it is considered a blackwater flood. Black is toxic and should only be dealt with by a professional.

Take Action Quickly

The faster you are able to respond when water starts flowing, the better the end results will be. Get to the water source and shut it off quickly.

Open windows and doors all around the flooded area in order to promote drying and airflow. Let everyone in the building know what has happened so that they can stay away from the area.

Once you have completed all of these steps, take pictures of and jot down notes about any visible damages. This will speed up the claim process with your insurance agency, but it can also help you create a plan to reinforce areas of your building as needed.

Remember to Be Patient

Water damage you can see is generally only the start. As you walk your building, keep an eye out for hidden signs of damage like framing that has molded, soaking wet wall studs, or buckled floors. These are all red flags that should be addressed right away.

When water damage occurs in your building, call SERVPRO of Jonesboro to get your recovery started quickly. We are available night and day with highly trained professionals and industry-leading equipment to get your business dried out fast.

Drying out can be a long process, so it is important to exercise patience during the week or a longer process of sanitizing and cleaning. We will make you aware of every step of the plan and walk with you to get your business rolling once again.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Reach out ²⁴⁄₇ to get started!

Make This the Year to Protect Your Home| SERVPRO® of Jonesboro

1/16/2023 (Permalink)

This runoff created from rainwater is a common leak.

A new year means the chance to take on projects that can make life a little easier. This year, take on protecting your home from water damage by adding simple steps into your regular routines. You can save yourself money by avoiding costly damages when your home is safe.

Water is one of the top causes of damage to personal property, and even a tiny hole can result in massive damage. Make this the year of protecting your home, and resolve to make changes you can really keep.

How Water Gets in the Wrong Places | SERVPRO® of Jonesboro

1/10/2023 (Permalink)

This water damage was the result of excessive moisture over an extended period of time.

Water could be seeping into your home unnoticed. In order to prevent damage down to the very foundation of your home, learn to check for signs such as musty odors, cracked paint, or stains on your walls.

Extra moisture in your home could also lead to rust on your appliances. While these signs may be subtle and hard to find, you should also watch for the most obvious sign of a water intrusion: puddles on the floor.

Water can do a lot of destruction over time, so the more you learn about how to spot, prevent and correct even small leaks, the safer you can keep your home.

Why Is It Important to Clean up Water Damage

5/25/2022 (Permalink)

Homeowners can reduce damage from water leaks in NEA homes and businesses if the water is cleaned up quickly before secondary damage occurs. For example, carpets soaked in water can delaminate if they are not dried quickly. Colors leach from objects left on the floor and may damage other materials close to them. Wood floors can absorb moisture, and swell causing cupping and displacement.

SERVPRO’s fast response team can be onsite very quickly after your call about water damage in your NEA home. We assess the situation and begin removing excess water, moving contents to a staging area to dry them and protect them. Drying mats are utilized on hardwood floors. Water extractors are used on carpets to extract water from the carpeting and the underpad.

Our fast response, water extraction, and drying can also prevent mold from becoming an issue. Our rapid response can also minimize damage to drywall and particle board, common materials used in homes.

The services provided by SERVPRO include:

• Emergency services water damage restoration
• Ceiling repairs from water damage
• Water cleanup from burst pipes

Call SERVPRO of Jonesboro for water damage remediation. We can help 24/7. Call (870) 934-0501.

Summer Months and Water Damage

5/23/2022 (Permalink)

Summer is officially here and with that comes the heat! To beat this heat, we run our air conditioning. This extended use of air conditioning units in these summer months means, if not properly maintained, can cause drainage issues. To try and avoid this, make sure to change your air filter regularly. Also, regular inspections and cleanings are important to try and prevent any issues in your unit from occurring or worsening. 

One thing that is always good to keep an eye on is the drain pan. Check to make sure water isn’t accumulating in the pan. Another thing to keep in mind is the potential for pipes to burst. Although burst pipes are more common during the colder months, hot summer weather can still cause this for a home or property owner. If there is a significant change in your water pressure then this should be inspected. While it could simply be nothing, it could also be a sign that there is a problem that could lead to a broken pipe.

Another thing to keep an eye out for is cracks appearing in the walls, especially around the corners. This could mean there are changes to your foundation, which could lead to a slab leak. 

These are a few things to watch out for in the summer months so that the summer can be enjoyed. If you do happen to have a need for an inspection or have water damage give us a call at (870) 934-0501.

Water and Its Progression of Damage

4/25/2022 (Permalink)

No matter the damage sustained, SERVPRO of Jonesboro has the tools and team to help your home return to a normal state quickly.

That tiny water spot or drippy faucet might be something you’ll “deal with later,” but never underestimate the total destruction moisture can have on your house. The average leak in a home can waste almost 10,000 gallons of water in a year.

When water damage starts, it moves quickly, soaking walls, floors, and any soft surfaces. The faster you handle a problem, the better your results will be. Here is a basic timeline of water damage and what you need to know.

How Long Will My Water Job Take?

4/18/2022 (Permalink)

After arriving onsite to water damage, many times while getting started the first question a customer will ask is, "how long will this take?"  We here at SERVPRO of Jonesboro know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 3-5 days.  The first day of contact with us is all about stabilization.  At this point, there often has not been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with. To stabilize the situation, we set up equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are allowed to tear out and fix. We begin that work and continue drying the affected area. Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have the final paperwork signed and send billing. That is how simple a job handled by SERVPRO of Jonesboro can be.

Our technicians are here to help, call today for all your water damage needs.

(870)934-0501

Water Damage in Your Basement?

4/12/2022 (Permalink)

Each year SERVPRO of Jonesboro responds to calls for help with water-damaged basements all across NEA.. Here are some tips on preventing basement water seepage:

Reseal your basement 

• Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

Make sure water drains away from the building

• Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.

Install a backwater valve

• Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

We have a team of water damage restoration technicians on call and ready to assist you 24-hours a day. Call us today at 870-9340501. We’ll restore your water damage “Like it never even happened.”

Water Restoration Profesionals

3/15/2022 (Permalink)

Despite the magazines, television shows, and internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Jonesbor's technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage.

Additional benefits of hiring a professional water damage restoration company:

1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Blackwater, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
3. Peace of Mind: Hiring a professional restoration company gives you peace of mind knowing you have done everything in your power to rectify the situation.

Responding to Your Water Loss

3/8/2022 (Permalink)

Water damage can be chaotic and traumatic. The restoration process begins when you call us. SERVPRO of Jonesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Jonesboro is your fire and water damage restoration specialist. We are always Here to Help, 24/7. Give us a call at (870) 934-0501 for immediate assistance!

Water Classes Based on Evaporation Rate

2/28/2022 (Permalink)

4 Classes of Water Damage

Classes of Water Damage losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 

Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particleboard, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 

Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).

Class 3 - Fastest Evaporation Rate

Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion, and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations

These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

At SERVPRO of Jonesboro, We’re Faster To Any Size Disaster whether it strikes your home or business property. Call us at 870-934-0501 when you need to be served by a proven industry leader.

Tips to Prevent Water Damage

5/25/2021 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

• be careful where you plant trees and plants- some plants have invasive roots
• clean out roof gutters- debris causes build up of water with no place to go
• keep an eye on your water bill- extreme differences could show a leak
• us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
• NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of Jonesboro to mitigate the damage. Call us at 870-934-0501.

Your Local Water Mitigation Experts

5/24/2021 (Permalink)

It may seem like just some water, but it makes a huge mess!  Even a small leak can create a massive amount of damage. Those cleaning up water damage must have the proper training and equipment.  This is not a job for your typical general contractor! Our employees at SERVPRO are specially trained and have access to equipment/technology to get your job done right the first time. 

SERVPRO uses technology to assess the extent of water damage with a Thermal Imaging Camera (TIC).  This piece of equipment uses varying colors to show heat changes, making dampness visible.  A local handyman or general contractor will not have this type of technology.  Wet areas in building material do not warm and cool the same way adjacent dry areas do, and this makes them visible when looking through a TIC. We must have equipment like this and others, so your job is completed properly. If you have water damage and need our assistance, call our trained professionals at (870)934-0501.

Preventing Water Damage

4/20/2021 (Permalink)

Here at SERVPRO of Jonesboro, we are water damage specialists. Here are a few tips to help prevent water damage from happening often in your home:

1. Clean Gutters and Downspouts- Clean gutters at least twice a year to avoid blockages. Standing water in gutters can cause damage to both the gutters and roof. Do not forget to clean downspouts to ensure water can flow through. It is also important to secure downspouts so that they point away from your home.
2. Know Location of Your Water Main- know the location of your water main and shut it off if you leave for an extended amount of time.
3. Check Appliances Regularly- Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
4. Investigate Leaks Right Away and Fix Promptly- If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
5. Upgrade Washing Machine Hoses- Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often to avoid expensive damage.
6. Check Your Water Pressure- If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. You can check your water pressure by purchasing a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet on to full force. The gauge will give you a reading of the home’s water pressure. Typical home water systems are designed for a pressure of 40-70 psi. Anything above 70 psi will put your plumbing at risk.
7. Monitor Your Water Bill- Sometimes, the only way you know that water is leaking is by taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage at your residence or business, we are here to help. Call us at (870) 934-0501.

Important Things to Do and Not to Do for Clean Water Damage

3/18/2021 (Permalink)

Things to Do

-Stop the source of water by shutting off your water valve. 

- Remove excess water by mopping and blotting 

-Wipe excess water from wood furniture after removal of all tabletop items

-Remove and prop up wet upholstery and cushions 

-Remove colored rugs from wet carpeting

-Remove art objects to a safe, dry place

-Gather loose items from the floor 

Things NOT to Do

-Do not use your household vacuum to remove water.

-Do not leave books, magazines, or other colored items on wet carpet or floors.

-Do not leave wet fabrics in place. Hang furs and leather goods.

-Do not use television or other household appliances.

-Do not turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Household Appliances Most Likely to Cause Water Damage and How to Prevent Serious Leaks

3/9/2021 (Permalink)

Washing Machine – Damaged water pumps or compromised hoses connected to the pump most commonly cause leaks under washing machines. Usually, you will notice lots of rumbling or shaking during a washing cycle if a pump is damaged.

Refrigerator- A blocked defrost drain is one of the most common reasons for refrigerator leaks. This happens when the drain hose gets clogged leading to ice buildup, which eventually leads to water leakage.

Dishwasher –Loose plumbing connections of the hoses and valves can lead to leaking from your dishwasher. Dishwashers are designed to work for ten-year periods. If you are having trouble with the dishwasher leaking, it may be time for a replacement.

Hot Water Heater – Be attentive to corrosion, mineral buildup, and other factors related to the age of your water heater. An annual inspection of your water heater can help to minimize the chances of leaks or a bust. Water heaters are recommended to be replaced every ten years.

Ways to Prevent Serious Leaks in Three Simple Steps

Step 1: Schedule regular plumbing maintenance for all appliances.

Step 2: Keep in mind the average lifespan of all appliances.

Step 3: Maintain a personal habit of checking appliances for leaks and damage every month.

SERVPRO Equipment, Getting the Job Done

3/5/2021 (Permalink)

In this photo, you can see how our employees use moisture meters to detect the amount of water in the ceiling of a house.

Many people have encountered broken pipes at their residence as an after-effect of winter weather. We want to highlight our SERVPRO of Jonesboro crew and the equipment they use to get the job done.

We use iPads to log in information and pictures of damage at each job. Shown here is the process of photography to document mold damage in the crawlspace underneath a home.

We also use our FLIR infrared thermal camera to help with the detection of moisture within your walls and surfaces. It detects heat and converts it into a visual image. Although, FLIR cannot “see" moisture the subtle temperature changes and patterns can expose the presence of water. Moisture can be difficult to detect through subtle signs until water starts dripping.

After finding signs of moisture with the use of our FLIR camera, we can use our moisture meters to detect how wet a wall or surface might be. Our moisture meters also help us to ensure when the drying process is complete.

At SERVPRO of Jonesboro, we want to ensure the highest quality service, and our equipment helps to make that possible!

Inspecting Your HVAC

5/6/2020 (Permalink)

Here in the Arkansas area, we are currently in the midst of a season change. With this change comes an increase in temperature outside, thus our HVAC (heating, ventilation, and air conditioning) systems are starting to work overtime. This constant use of our heating and air conditioning systems brings upon a good time to inspect and ensure they are working properly. 

One of the first things to inspect when it comes to your HVAC unit is the drain pan. This is designed to collect water that results from the air conditioning process. Unfortunately, drain pans can fail. You should always check to ensure there are no holes or cracks in the pan itself. If these are present, water will be able to leak out and either pool at the bottom or fall throughout the interior. This could cause excess damage. 

Another crucial part of your HVAC unit to inspect is the drain line. The drain line is used as an exit route for excess moisture produced by the unit. You should always check this line for damage or clogs. Clogs, specifically are very prevalent when it comes to HVAC drain lines. When clogs occur, water will quickly back up the line and drain into the drain pan. The pan will eventually fill and begin to overflow, which can cause extensive water damage. 

When properly maintained, your HVAC system provides a comfortable indoor environment, despite the weather outside. But, if your HVAC system does present problems, call the experts - SERVPRO of Jonesboro. Our professional technicians are available 24 hours a day and 7 days a week. Call us today at (870)934-0501. 

What We Need to Know- Water Damage

5/5/2020 (Permalink)

Here at SERVPRO of Jonesboro, we know how important it is to respond quickly to water damage. A delay of even just a few hours can greatly increase the severity of the damage. With this in mind, we are available 24 hours a day, 7 days a week for all water emergencies, large or small. 

When you call with an emergency water damage, a SERVPRO representative will answer the phone ready to help. We understand that initially, you may feel confused, stressed, and vulnerable. However, knowing a little about what we will need before you call can help ease your stress and allow us to answer your questions more effectively. Here are a few of the questions you can expect to be asked during your initial call: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Jonesboro is available to help make the water clean up process as painless as possible for you and your family. Call, anytime. 24/7- (870)934-0501. 

IICRC Certified Firm

4/21/2020 (Permalink)

IICRC Certified Firm

Is the restoration company you hired registered with IICRC? Our employees are individually certified in water, fire, mold, carpet cleaning, and many other categories. Our company is listed as a certified firm with IICRC. Customers can verify certifications by visiting the website below. 

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

If you need services, please call SERVPRO of Jonesboro at (870)934-0501. You can also visit us on the web at SERVPROjonesboro.com

What To Do Until Professional Help Arrives

3/18/2020 (Permalink)

f you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Remember, It's the water you can't see that causes mold and rot in your home or business. Allow us to use moisture meters to check everywhere. It's less expensive to handle a fresh water damage than to complete mold remediation. 

SERVPROjonesboro.com 

IICRC Industry Standards

3/18/2020 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to IICRC industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Call us for all your emergency needs at 870-934-0501

SERVPROjonesboro.com

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jonesboro, 870-934-0501

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We are Certified

3/27/2019 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

Storms

3/25/2019 (Permalink)

The Storm Events Database contains the records used to create the official NOAA Storm Data publication, documenting: 

1. The occurrence of storms and other significant weather phenomena having sufficient intensity to cause loss of life, injuries, significant property damage, and/or disruption to commerce;
2. Rare, unusual, weather phenomena that generate media attention, such as snow flurries in South Florida or the San Diego coastal area; and
3. Other significant meteorological events, such as record maximum or minimum temperatures or precipitation that occur in connection with another event.

The database currently contains data from January 1950 to November 2017, as entered by NOAA's National Weather Service (NWS). Due to changes in the data collection and processing procedures over time, there are unique periods of record available depending on the event type. NCEI has performed data reformatting and standardization of event types but has not changed any data values for locations, fatalities, injuries, damage, narratives and any other event specific information. Please refer to the Database Details page for more information. 

You can register your email address with NCEI to receive future information regarding access system downtime, data issues, new features and general news about the Storm Events Database. 

NOAA National Centers for Environmental Information Storm Events Database:

https://www.ncdc.noaa.gov/stormevents/

Be Proactive vs Reactive

3/20/2019 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem. If your water loss is not properly handled by someone like SERVPRO of Jonesboro it could turn into a mold remediation. Call a professional restoration company immediately. At SERVPRO we use all tools, equipment and training to find all wet materials so that they can be removed and/or dried successfully. FLIR cameras are sometimes used to find the migration of the water followed by moisture meters to verify if a surface is indeed wet. We gauge what's wet by gathering an unaffected moisture reading on the same material in an area we know was not wet from the loss. Our DryBook software validates exactly the amount of drying equipment needed in each room. Remember, time is important as mold can begin growing within 72 hours.

Important First Steps

3/14/2019 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency. 

Training is Required

3/14/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Important Weather Alerts

3/14/2019 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

• Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

• Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

• Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

• Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Severe Weather Tips

3/14/2019 (Permalink)

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

It's The Water You Don't See (Part 1)

2/5/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Jonesboro have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Jonesboro will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Jonesboro:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Birmingham South to monitor the drying process.

It's The Water You Don't See (Part 2)

2/5/2019 (Permalink)

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Jonesboro can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Jonesboro has the training and equipment to make it “Like it never even happened.”

The Red Cross Wants You To Be Safe From Home Fires This Holiday Season

12/18/2018 (Permalink)

It’s the holiday season and once again we celebrate with family and friends. Unfortunately the holidays also mean a surge in home fires. The Red Cross wants you to be safe from home fires this holiday season.

The U.S. Fire Administration and the National Fire Protection Association state that nearly 47,000 fires occur during the winter holidays. These fires claim more than 500 lives, cause more than 2,200 injuries and cost over $500 million in property damage. The most common causes of home fires are from Christmas trees, candles and children playing.

What You Can Do To Be Safe

Here are some important things you can do to reduce your risk of home fires this season:

• Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
• When choosing a Christmas tree purchase one that is flame retardant metallic or artificial.
• If you do choose a real tree ensure that it’s fresh and that green needles aren’t easily broken. And remember – keep live trees as moist as possible by giving them plenty of water.
• Before stringing your holiday lights check them over to ensure that there are no frayed electrical cords, that they are in good working condition, and that they are used according to the manufacturers instructions.
• Make sure to unplug your tree and holiday lights when you leave the house and when you go to bed.
• Never leave burning candles unattended and make sure to extinguish them when going to bed.
• Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
• Holidays mean lots of cooking and baking. However the kitchen is also one of the most common places for a home fire to start. When using potholders, oven mitts, wooden utensils, paper, kitchen towels, and other flammable items, be sure to keep them well clear of the stovetop.

Smoke Detectors Save Lives!

This is a great time of year to check your smoke detectors to ensure they are installed and working properly. Smoke detectors should be installed on every floor and outside every bedroom and sleeping area in your home. To test if your detector is functioning effectively, press the test button for a few seconds. If you hear the beep you know it’s working. Make sure to re-test your detector once per month and replace the batteries every six months.  If you find that you need a smoke alarm or want yours tested, call your local Red Cross and get one installed, replaced, or inspected for FREE!

How You Can Help!

And please be sure to visit http://redcross.org/homefires for more information on how to keep your home fire safe during the holidays.

https://americanredcrossofsouthernnevada.wordpress.com/2015/11/24/the-red-cross-wants-you-to-be-safe-from-home-fires-this-holiday-season/