What are "soot tags?"

1/3/2024 (Permalink)

As fire restoration & remediation specialists, SERVPRO of Jonesboro pros are used to seeing the unique and often creepy appearance of soot tags.

We all know what soot is: black smudge that often follows a fire, big or small, inside your home. You may have seen it after a candle loses its flame or the last ember dies out in your fireplace. However, when cleaning up an emergency fire’s aftermath, you may notice a strange string of web-like chains across your wall.

At first glance, it may look like you might have a spider infestation on your hands. For those with arachnophobia, don’t worry—these soot webs are actually strings of carbon and tar released from a fire called “soot tags.” To help ensure you understand how to clean up a soot-related mess, here’s a quick digest of everything you need to know about these fake spider webs or soot webs:

What are soot tags?

As fire restoration and remediation specialists, SERVPRO® of Jonesboro professionals are used to seeing the unique and often creepy appearance of soot tags. More commonly called “smoke webs” or “smoke cobwebs,” these patterns occur in low circulation areas after a fire. As the heat circulates into colder spaces, soot particles follow in chain-like formations and create webbed structures. 

How should I clean up soot tags?

Cleaning up after a fire can be tricky, and you probably want to get started right away. Still, the most critical thing to remember is to wait until professionals have cleared the space before entering.

Spending any amount of extended time in an area that’s recently had a fire can expose you to lingering soot and smoke. These particles can cause long-term damage to your health, among other concerns. Those with compromised immune systems or respiratory issues should take extra care to avoid these spaces.

After a fire, SERVPRO® of Jonesboro team members will work with firefighters and other professionals to determine when it is safe for you and your family, colleagues, or friends to reenter a building. A thorough inspection by professionals before cleanup begins will help give you the peace of mind that the environment is safe and ready for entry.

Now it’s time to get rid of those pesky soot webs. In many cases, it’s recommended that you enlist the help of professionals to get rid of your soot damage—but we’ll get to that in a moment. For a small, soot web, try the following:

- Basic cleaning: use a mixture of dish soap, warm water, and a soft sponge to gently work away the soot webs. Soot tends to feel greasy, and excess agitation can cause more damage or stains.

- Melamine sponges (Magic Erasers®): known as the magic tool of cleaning, melamine sponges are an inexpensive tool that helps remove tricky stains.

-  Remember to gently scrub as you clean: any harsh chemicals or movement can create an even greater problem.

When should I call professionals for help?

If the methods mentioned above aren’t doing the job, consider calling in the professionals. At SERVPRO® of Jonesboro, we offer comprehensive fire damage cleanup and remediation to get you back in your home or space as quickly as possible.

SERVPRO of Jonesboro
3025 Peabody Drive | Jonesboro, AR 72404
870-604-4725 Office | www.SERVPROjonesboro.com

Winter Warmth: A Guide to Winter Fire Safety

12/14/2023 (Permalink)

Did you know that heating equipment is one of the leading causes of home fire deaths?

Did you know that nearly half of home heating equipment fires are reported during the months of December, January & February?

Heating equipment is one of the leading causes of home fire deaths. Fire departments responded to an estimated average of 44,210 fires involving heating equipment per year from 2016-2020, accounting for 13% of all reported home fires during this time, and these fires resulted in annual losses of 480 civilian deaths.

Heating fire facts:

Based on 2016-2020 annual averages:

• Space heaters were the type of heating equipment responsible for the largest shares of losses in home heating equipment fires, accounting for one-third of the fires, but nearly nine out of ten deaths and four out of five of the injuries in home fires caused by heating equipment. 
• Fires originating in a kitchen or cooking area accounted for the largest share of home heating fires (17%). 
• While the larger (non-confined) fires involving fireplaces or chimneys were involved in fewer than one in ten fires caused by heating equipment (7%), they caused just over one-fifth of the direct property damage (22%).
• Nearly half of the heating equipment fires (46%) occurred in the three-month period from December through February.

With a few simple safety tips and precautions you can prevent most heating fires from happening. Be warm and safe this winter!

• Keep anything that can burn at least three-feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month.

Source: NFPA Research Division 

If you experience fire damage this winter SERVPRO of Jonesboro is here to help. Call us, 24/7, we're ready to respond to your emergency restoration needs. We hope you have a warm and safe winter season. Please follow these tips to ensure you and your loved ones safety. 

SERVPRO of Jonesboro
3025 Peabody Drive | Jonesboro, AR 72404
870-934-0501 Office | www.SERVPROjonesboro.com

Winterizing Your Home Like A Pro

11/27/2023 (Permalink)

Protect the pipes! Frozen pipes can burst during the winter and cause major problems for homeowners.

Now is the time to get your home and business ready for the cold season. Winterization is an important process that homeowners should not neglect for their property.

The purpose of winterizing a home is to avoid higher energy costs and any damage caused by cold weather and snow. Here’s how to winterize your home properly so that it can weather the season:

1. Clean the Gutters

Gutters are the workhorses of your home’s exterior. They direct rainwater and snow away from your roof to prevent water from seeping in and causing damage. But gutters can’t do this very important job when they’re clogged with dead leaves and other debris. Whether you hire someone to do it for you or climb a ladder yourself, make sure your gutters are clear before the first snowfall.

TIP: A telescoping gutter wand makes it easier and faster to clean your gutters.

2. Inspect the Roof and Attic

Now’s the time to make any repairs to your roof so that it won’t leak in the rain or the snow. If you have an attic, replace or add insulation to keep drafts out.

TIP: Be sure to wear gloves whenever you are handling fiberglass insulation.

3. Check the Chimney

If you have a fireplace, you’ll want to make sure the chimney is clear of any buildup. A dirty chimney can be a fire hazard, so hire a chimney sweep to ensure it’s clear and you can build fires safely all season.

TIP: If you don’t actively use your fireplace, inflate a chimney balloon and plug up the space to keep out the cold.

4. Weatherproof Windows and Doors

Cold air can creep in through windows and doors, so be sure to replace any weatherstripping around them. Apply caulking to seal any gaps around windows—you can also do this for any cracks in the siding, too. Unless you have newer, energy-efficient windows, you can apply window film to keep out the cold. A door sweep installed on the bottom of your door can keep drafts out, too.

TIP: To find the source of a draft, hold a lit candle a couple of inches away from a window or door. If the flame is extinguished, apply caulking or weatherstripping to that spot.

5. Protect the Pipes

Frozen pipes can burst during the winter and cause major problems for homeowners. Here are some things you can do to avoid this wintertime nightmare:

-Cover the exterior faucet with an insulated slip-on cover. This will prevent any remaining water from freezing. Exterior pipes should be wrapped with insulation tubing, which can be found at your local hardware store. Do not wrap your pipes with bath towels or newspaper! These coverings hold moisture like a wet rag and defeat the purpose of covering your pipes in the first place.

-Know the location of your main water shutoff so that you can access it quickly in an emergency.

TIP: If you’re going to be away from your home during the winter, be sure to keep your thermostat set to about 55 degrees Fahrenheit. A programmable thermostat makes it easy to keep your house at the right temperature so that your pipes won’t freeze.

6. Service the HVAC system

Replace your furnace filter and schedule a service appointment so that your heating system is ready to go before you need it. This might mean scheduling a service call when you’ve got your AC pumping during the summer because service appointments can be hard to get during the height of the season.

TIP: If you live in a climate where there are four distinct seasons, have your HVAC serviced twice a year so that it runs well in both the cold weather and hot weather.

7. Prepare Your Patio and Deck

This is particularly important if you live in a region where snow is likely. Cover patio furniture with weatherproof covers or, if possible, store it away in a garage or shed. If your deck is wooden, a fresh coat of sealant will protect it in wet weather.

TIP: Some patio furniture can be left out in the cold weather without being damaged. It all depends on the material used in making it. Teak furniture, for example, can stand up to winter, though furniture made from other types of wood cannot. When in doubt, cover or store your outdoor furniture.

8. Ensure Snow Removal Tools Are Accessible

It’s one thing to have a gassed-up snowblower ready and waiting in your shed. But it’s another thing when a snowstorm dumps a foot of snow and you can’t get to it. Well before there is even a single flake in the forecast, be sure that all of your snow removal tools, including shovels and de-icing agents like salt and sand, are out of storage and easily accessible when snow starts to fall. This might be a small task on your winterizing list, but it’s an important one.

TIP: Need new shovels or a snow blower? Buy them any time of year except during the winter, when supplies are low and prices are high. Your best chances to catch a sale will be before or after the snowy season, but know that inventory will likely be limited if you wait until after the winter.

Source: forbes.com

Home Cooking Fire Risk Peaks on Thanksgiving Day

11/15/2023 (Permalink)

Don't burn the bird (or anything else!)

The holiday season is almost here, and it is a time when home cooking activities are at their peak. Unfortunately, all this cooking leads to a related peak in cooking fires. Cooking fires are responsible for nearly half (49%) of all home fires, according to the National Fire Protection Association (NFPA). To help keep your holidays from, literally, going up in smoke, it’s critical to know and use safe cooking practices.

According to the NFPA, Thanksgiving is the leading day of the year for home cooking fires, with more than three times the daily average for such incidents. The NFPA urges home cooks to take some basic safety steps to help prevent cooking fires.

Keep your cooking area clean and keep anything that can burn (dish towels, oven mitts, packaging) at least three feet away from cooking equipment.

Keep a close eye on what’s cooking, setting a timer to help you monitor foods with longer cooking times.

Keep in mind that the leading contributing factor to cooking fires and to fire deaths overall is unattended cooking, so plan to be at home and in or near the kitchen at all times when cooking.

For those who use a turkey fryer to cook their Thanksgiving bird, it’s important to note that more than two-thirds of home cooking fires begin with the ignition of cooking materials, including food, fat, and grease. The NFPA strongly discourages the use of these fryers. They use large amounts of oil at high temperatures, which can lead to the type of fire seen here2. If you do use one, follow all placement, use, and safety instructions carefully.

If the unexpected does happen, SERVPRO of Jonesboro specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers. For more information on SERVPRO of Jonesboro, please contact us at 870-934-0501 or cpark@SERVPROjonesboro.com. For more information on SERVPRO®, please visit SERVPROjonesboro.com.

Source: https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Thanksgiving

Preventative Fall Home Inspection for Unexpected Damage

10/10/2023 (Permalink)

A preventative home inspection could save you thousands per year. Don't ignore the signs as temperatures drop.

SERVPRO of Jonesboro understands the importance of home maintenance. In order to maintain a home that will withstand the Fall season, you must maintain a good DIY inspection. This will allow you to sniff out damage before it occurs. Ensuring your home’s maintenance is up to par will also allow you to save thousands of dollars each season. Here are some ways you can inspect your home for damage:

1. Plumbing – Do you have a slow-draining sink? Do you have hair, or a buildup of debris stuck deep down in your pipes? Testing your drains can allow you to observe which drains have plumbing issues. Check your pipes for leaks, as well as letting your faucet run to see if the drains are clogged. This will allow you to see which faucet has insufficient water pressure.
2. Walls, Ceilings, and Flooring – What type of spots do you see on the walls, ceilings, and flooring? When you inspect your surfaces, you want to essentially look for water damage or mold. If you see discolored spots in your walls, ceiling, or flooring, you should inspect that area more and call a professional, like SERVPRO of Jonesboro. These water spots could mean serious problems, even with the insulation.
3. Electrical System – Are your lights flickering on and off? When was the last time you changed the bulbs in your home? Switching your light switch on and off will not suffice in this case. You will want to keep an eye out for electrical outlets and switches. Testing outlets with a receptacle tester to make sure everything is wired correctly will be efficient enough to ensure everything is wired correctly.
4. The Furnace – How old is your furnace? Checking the age of your furnace is one of the most important things you can do. A furnace’s life span is around 20-25 years, and a well-maintained furnace can last up to 30 or 40 years.
5. Windows – Are your windows insulated correctly? Insulating your windows can save you money on your heating and cooling bills as it increases your home’s energy efficiency. Examine your windows for fogginess as well. Although it is not cheap, fogged windows will need to be replaced. This is because water is trapped inside and no amount of wiping or cleaning the panes will clear the foggy film. The excessive condensation on the windows may be the result of a failed heat exchanger or an ailing furnace (although it could be other factors too).
6. Exterior Structure –Are your shingles laying properly? Do you have shingles missing? Inspect your shingles, age is not the best indicator of potential problems. Cupping, curling, cracking, and rounded edges are signs that those shingles need to be replaced.
7. Insurance – Is your home insurance up to date? Does your home insurance include water damage, fire damage, mold remediation, and storm damage? Home insurance could save you a ton of out-of-pocket expenses per year. Safeguard your home and your family by ensuring you don’t experience a total loss.

You can create your own list of seasonal maintenance requirements or utilize this list SERVPRO of Jonesboro has created for you. This will give you more time to catch inaccuracies within your home before it is too late. Fire damage is the most expensive restoration service, this could cost you up to $30,000. Storm damage is just as costly. Having an inspection sheet will allow you to ensure your home and personal items are less at risk of a total loss. Stay in your home by taking care of your home with these preventative measures.

Sources:

https://www.familyhandyman.com/project/diy-home-inspection-tools/

What Will Fail a Home Inspection? Seven Items to Look Out For (tchabitat.org)  

SERVPRO of Jonesboro NEA First Responder Hero Day 2023

9/13/2023 (Permalink)

Photography by James Bickham

In a world where chaos and emergencies often take center stage, it's the first responders who stand as the pillars of strength and support. These dedicated individuals selflessly rush to the aid of those in need, often risking their own lives to ensure our safety and well-being. To express gratitude and appreciation for their unwavering dedication, SERVPRO of Jonesboro recently hosted a heartwarming event at Judd Hill Farmers' Market, bringing together the community to celebrate and honor our local first responders.

On a sunny Monday morning, the grounds of Judd Hill Farmers' Market were transformed into a hub of warmth and gratitude. The event, organized by SERVPRO of Jonesboro amongst several sponsors, was a beautiful tribute to the brave men and women who work tirelessly to keep our community safe.

The event was a true feast for the senses, featuring a variety of delicious food, refreshing drinks, and a mouthwatering assortment of sweets, all generously provided by local sponsors. Attendees were treated to a delectable spread that catered to every palate, creating an inviting atmosphere that encouraged camaraderie and conversation.

The day began with a heartfelt welcome speech from the team at SERVPRO of Jonesboro, expressing their deep appreciation for the first responders who consistently put the community's needs before their own. Their dedication and sacrifice were acknowledged with respect and admiration.

Local firefighters, police officers, paramedics, and other first responders, along with their families, enjoyed the festivities, taking a well-deserved break from their demanding roles. The event provided an opportunity for them to connect with one another, sharing stories and experiences that only those in their line of work can truly understand.

A highlight of the event was the heartwarming interactions between the first responders and the community members who turned out to show their support. As each speaker spoke their words of gratitude and encouragement, you could tell they truly had a passion for what was taking place. Throughout the day, gratitude was in the air. Jonesboro Firefighters Bags and Pipes even played the National Anthem and it was spectacular. 

Although it takes a team of dedicated individuals to become successful in putting service above self-daily, awards were presented to outstanding individuals in each department. The recipients include:

• Jamie Seaborn – Police department
• Bill Vacco – Fire department
• Cody Latner – Sheriff’s department
• Billy Brown – Emerson Ambulance
• Hurricane Deployment Team – Medic One

As the event ended, the first responders departed with a newfound sense of appreciation and a community that stands behind them. SERVPRO of Jonesboro's commitment to recognizing the invaluable service of these brave individuals left a lasting mark on the hearts of all who attended.

The event at Judd Hill Farmers' Market was a testament to the power of community support and the importance of showing gratitude to our local heroes. It served as a reminder that, in times of crisis, we are not alone but surrounded by a caring and appreciative community ready to lend a helping hand.

SERVPRO of Jonesboro's gesture of hosting this event for our first responders is a shining example of how a small act of kindness can have a profound impact on our community. It reminds us that, by coming together and expressing our gratitude, we can create a more connected and compassionate society. They are the ones who run toward danger when we run away, and they deserve our unwavering support and gratitude.

Read more about this event in the Jonesboro Sun newspaper!

Back-To-School Season is Here!

8/9/2023 (Permalink)

SERVPRO of Jonesboro can help make this time of year a little easier. We understand this time of year can be stressful for you and your family.

Back-to-school season is here! This requires a lot from parents, teachers, and students. From school shopping, meal prepping, and regulating your sleep schedule, it’s important to come up with a game plan and stick to it. To ensure everyone’s safe and prepared SERVPRO has created a list of tips and suggestions that you be useful:

• Plan your commute. Leave at a comfortable time to prevent rushing to work so that kids can cross the road safely. Be sure to make complete stops at crosswalks and look both ways.
• Buy reflective patches to go on your kid’s book bags.
• Designate family members to pick up your child in case of an emergency. Give this information to the school’s administration early in the year.
• Have safety talks with your kids periodically so that they don’t forget.
• Get everything ready the night before throughout the school year.
• Don’t just make sure the kids eat breakfast, parents and teachers need it just as much! This can prevent burn-out as you get closer towards hectic times of the year.
• Network in your community to find businesses that sponsor back-to-school necessities and events for free.

Our list is a great start but Children’s Educational Services has created a list of over 100 tips and tricks to help everything run smoothly and efficiently throughout the school year.

How Can SERVPRO Help?

SERVPRO of Jonesboro is a trusted leader in the restoration industry. We’re dedicated to responding faster to any size disaster with training, equipment, and experience. We are here for all your emergency services to respond to water damage, fire damage, mold remediation, storm damage, and commercial services. Our trained technicians are in full uniform, and background screened to provide you with a piece of mind so you can focus on seeing your school, home, or business returned to a preloss condition.

How To Prepare For The Hottest Month Of The Year

7/1/2023 (Permalink)

Keep your family safe this summer by maintaining your home before inclement weather approaches.

Preparing for Independence Day is not the only thing you should be planning for. As the hottest month of the year approaches, you should consider your home too. Don’t know where to start, SERVPRO can help with that.

Maintenance Is Key

Always check to ensure appliances are working properly such as your fridge, freezers, and air conditioners. A leak or default can happen at any time. Maintaining repairs during cold winters is just as important in the summer. Ensure insulation is up to par. This will keep the cool air in and more hot air outside where it belongs. You can always add insulation with the insulation you already have in place.

Fourth of July Preparation

According to The Zebra, over 18,000 fires are started due to fireworks. SERVPRO understands that accidents happen when you’re having fun with your family. Firecrackers can malfunction and cause property damage. Having a fire extinguisher handy as well as a bucket of water can help you avoid possible incidents. To use a fire extinguisher correctly, PASS:

• Pull the pin
• Aim low at the base of the fire
• Squeeze the handle slowly
• Sweep the nozzle side to side

Smoke damage from a firecracker going through a window? No problem! SERVPRO specializes in fire damage, water damage, mold restoration, and storm damage. It’s best to get the damage assessed as soon as possible.

 Call 870-934-0501 if you have any questions.

AC Running More Frequently, Is It?

6/12/2023 (Permalink)

Heavy usage on your AC unit can cause long term problems if the system is not checked regularly.

Have you had to run your AC more frequently to keep you and your family cool this summer? You are not alone! It’s common for this to occur as temperatures increase. This can cause several problems if your system must cool your home several degrees.

So, What’s The Problem?

As a result of over usage, your AC system essentially works extremely hard. The more your AC runs to keep your cozy home cool enough for you and your family, the more energy it utilizes. In turn, this leads to more wear and tear on your AC system.

The constant running of an AC reduces pressure in the evaporator until it freezes over. The freezing of the coil can cause liquid refrigerant to flood back into the systems compressor and damage it. This damage leads to water damage. If the water damage is left untreated, it will result in a mold infestation as well.

What can SERVPRO do about it?

SERVPRO has highly trained technicians that specialize in water damage, fire damage, mold remediation, storm damage, and commercial services. Our team has an extensive fleet of vehicles specifically equipped to tackle the job. Once the water is extracted, we dry your property quickly, and finish with professional-grade cleaning, sanitizing, and deodorizing products.

How Do I Prevent This?

Having a preventative maintenance plan in place can save you thousands of dollars. Check your system before the summer approaches as well as frequently throughout the summer. Your specialist can maintain the filters, inspect the line for leaks, and more. This allows you to catch any problems before more time passes allowing the issue to get worse.

Call SERVPRO at 870-934-0501 if you have water damage from your AC unit, as well as any other restoration needs you may have.

The Mayor's New Plans for Jonesboro, Oh My!

5/15/2023 (Permalink)

Mayor Copenhaver has big plans for Jonesboro.

Being affiliated with Rotary Club of Jonesboro, SERVPRO gets the opportunity to be a part of an organization of business and professional leaders who provide humanitarian service, help build goodwill and better friendships, eradicate polio, and more. As we meet once a week and become more involved in the community, speakers come and inform members about current events and other organizations.  

Mayor Harold Copenhaver spoke earlier this month and delivered an encouraging speech on his plans for Jonesboro. Mayor Copenhaver served as a member of the Board of the Jonesboro Rotary Club. The club was thrilled he was able to clear his schedule for a moment.

The mayor started his speech by discussing the proactivity that Jonesboro has been focusing on regarding the topics that have been predicted for the upcoming presidential election. Security and crime are the two main topics that Jonesboro is prioritizing to create better living in Jonesboro.

There will be a shift in how many days police officers get off work due to working long hours. We need officers well rested and alert to keep Jonesboro safe.

So far, Mayor Copenhaver has dedicated over $3 million to technology and infrastructure upgrades to provide more safety and lower crime. This includes installing more sky cops to help solve crime quickly, traffic count, pedestrian safety, and more.

More than 70% of students do not have the technology to continue their education at home. Ritter Communications donated $4.5 million to make sure this is no longer the case. Banks and other organizations have also donated over half a million dollars to fund future projects in Jonesboro.

SERVPRO Supports Teacher Appreciation Week!

5/12/2023 (Permalink)

SERVPRO loves our teachers!

Happy Teacher Appreciation Week to all of our hardworking teachers that work diligently to provide education to those in the community.  Each year SERVPRO® selects schools to provide lunch for in support of Teach Appreciation Week.

This year, SERVPRO decided to support Nettleton High School, University Heights School of Medical Arts, and the Health, Wellness, & Environmental Studies Magnet School.

SERVPRO of Jonesboro was able to feed over 170 teachers during Teacher Appreciation Week. Nettleton High and UHSMA were provided hearty pork steaks, warm baked potatoes, baked beans, and more delicious treats provided by Sammy Lewis BBQ Catering. HWESMS was served mouthwatering Jimmy John's sandwiches, a variety of chips, and assorted cookies.

SERVPRO has been doing this tradition for several years. This is one-way SERVPRO of Jonesboro displays its gratitude to teachers within the community. Our team values the work teachers put forth. Without educators, our communities would be deprived of growth and development. We demonstrate admiration for our teachers consistently for everything they do, thank you.                                            

Watch Your Appliances for Leaks to Prevent Water Damage

4/24/2023 (Permalink)

Have water damage in your home from an appliance? SERVPRO of Jonesboro is always on call ready to help.

The fresh smell of clean laundry, the crash of newly formed ice cubes, clean dishes warm from the dishwasher…the list of appliances in our home that make our lives easier can go on and on. While the benefits from appliances are great, they can also lead to extreme water damage.

Water problems are a common cause of damage in homes, especially with the variety of ways the issues can originate. When an appliance leaks, it can be challenging to catch quickly, which means it could cause serious damage.

The good news? With a few simple steps, you can find and correct problems before they lead to the need for costly repairs. All while still enjoying a cold cup of water.

Regular Maintenance

In order to prevent water damage, you have to find it. Checking for it often is the best way to correct issues, and that can be as easy as running your hand around appliances when you walk by to watch for excess moisture.

Refrigerators and dishwashers can often have leaks underneath them, so always note unexplained water drops or soft spots on the floor. Pull both of these appliances out at least once a year and clean around them. Look for mold growth on the walls surrounding them as another indicator that there is a problem.

You should have your HVAC professionally serviced at least once a year and check for signs of hidden leaks regularly. Watch vents for water droplets or excess moisture, and look for puddles around the unit itself. These are both signs there could be a larger leak somewhere in your home leading to mold or structural damages.

Remember to take care of the water heater just the same as the rest of your appliances. This is a common source of leaking issues. Check it often to catch and correct issues.

Yearly or Long-Term Maintenance

Weekly or even monthly maintenance goes a long way in protecting your home, but long-term care is also crucial for preventing extreme damage. Check your appliances’ manufacturer guidelines and schedule professional maintenance as needed, and take some steps on your own as well.

Visually look at and feel hoses on your refrigerator, washing machine, and dishwasher. If they are kinked, peeling, or have holes, you should replace them with quality materials in order to extend their overall lifespan.

Plan to upgrade your appliances every 10 to 15 years in order to have the safest items in your home.

Appliance leaks can seem small and unimportant, but they can quickly lead to extreme damage and costly repairs. Get used to watching for water issues regularly, and maintain your appliances often. Enjoy the simple luxuries of life and rest easy knowing your home is safe.

Have water damage in your home from an appliance or another source? Our team is here to help, so call us day or night.

Fire Extinguisher Tools You Need to Teach Your Staff

4/17/2023 (Permalink)

Dealing with the aftermath of a commercial fire? SERVPRO of Jonesboro is your local restoration expert.

You might not be able to imagine a true emergency happening at work, but when you are ill-prepared for them, the outcome can be much worse. If your commercial building were to catch on fire, you need to know that there is a plan in place to ensure the best possible response.

There are some basic fire safety tools and techniques you should be teaching every member of your team, including how to use a fire extinguisher. An alarming number of people have never been trained on how to handle one of these, but with a few simple steps, you can create a much safer environment.

Start With the Fundamentals

In every business facility, there should be proper fire safety equipment. [OSHA requirements] state that if you have a fire extinguisher, you are also required to offer training to your staff in order for them to learn how to use it.

A good rule of thumb is to not only give your employees the basics on how fire extinguishers work but also to make sure they understand the different kinds of extinguishers they may need to use.

The best place to start is with the basics, so show your team how to hold and aim an extinguisher. Once they are able to securely hang onto it, then show them how to pull the pin and squeeze the handle. Flames should be extinguished with a sweeping motion, and make sure your crew knows to stay six to eight feet away as they fight the fire.

You may want to instruct your employees to use the acronym PASS as a way to remember the steps involved when it comes to fire extinguishers. Provide basic training for everyone who accesses your building once a year so that everyone has the opportunity to learn and relearn just how to respond.

While you should give everyone the opportunity to learn the fundamentals of fire safety, consider creating additional training for assigned staff members so that you can widen your response area in a disaster. When you have a reliable team that knows where to go you can get control of a situation much faster.

There’s a Time and a Place

As you put together your emergency strategy, you need to consider any unique circumstances your location or the industry your business is in could create. If your building is at a higher risk for a certain scenario, make sure that is highlighted in your training.

That might mean taking the team down to the warehouse to discuss potential chemical fires, or assuring that there is a grease fire response plan in the kitchen. There are different fire extinguishers that should be used in different situations, so it’s important to be prepared to use all of them properly.

Your safety training should also include when and how to get out if a situation warrants it. Fire extinguishers are powerful tools that can save lives and protect your property from extensive damage, but flames can quickly become out of control even with the smallest fire. It is crucial to understand when to stay and fight and when to evacuate.

Provide your staff with a communication plan and how it will be activated in the event of an emergency. This will ensure that the response time from outside help is just as fast as what is happening inside your building.

A general fire safety strategy can offer you a lot of peace of mind when it comes to protecting your employees and your assets. Once your team has the basics down, expand your plans to cover a multitude of situations and create the most effective and safe business in any emergency.

Dealing with the aftermath of a commercial fire? Our SERVPRO specialists can restore your losses and return your workplace to its pre-fire condition.

Flooding Showers and Spring Flowers

4/10/2023 (Permalink)

SERVPRO of Jonesboro team is always here for you, if you experience any storm damage call us right away!

For some, the best time of year is rapidly approaching. Spring brings with it the excitement of switching out warm clothing and planning to spend the days in the sun. While you look forward to the season, make sure you also start preparing your house for lots of rain.

Just as you spring-clean the inside of your home, it is important to use the changing seasons as a time to clean up the outside of your home. Help your house shake the winter dust off and prevent damage from a disaster.

The Most Common Causes of Water Damage in Buildings

4/3/2023 (Permalink)

Experiencing water damage in your commercial building? SERVPRO of Jonesboro can help you dry the incident quickly.

When a building is damaged, water is often to blame. Something as simple as a leaky toilet can lead to a ton of destruction.

If you own or manage a commercial building, there is a good chance that you already have a full plate and the thought of trying to catch every drip can feel pretty daunting. Get to know the most common causes of water damage so you can easily stay on top of preventing damages and keeping work going.

3 Common Sources

There is never a good time for an unplanned interruption in your business. Having to shut down a business after receiving water damages can lead to missed income and thousands of dollars of necessary repairs to get things running again.

Start regularly checking the areas of your building that are most likely to be the source of water damage in order to stop problems before they become extreme:

1. The roof. When your roof leaks, you can end up with damage on every single level of your building. Roofs can be damaged during a weather event, or a slow leak can form in a weak spot that has developed over the years. Clean out your gutters often throughout the year, and check your roof quarterly for aging. You should also inspect your roof after strong winds or ice.

2. Bathrooms. Commercial buildings lose 15% of their water in bathrooms. Toilets and sinks can leak from tiny holes that can be hard to detect. Check your plumbing regularly for dripping or standing water to correct any issues quickly.

3. Water heaters/HVAC/boilers. Large appliances are always at risk for water leaks. Clogged drains or loose pipe connections are common causes of problems for appliances that have water lines or create condensation. Look for puddles near your heating and cooling units, and pay attention to water pressure changes. These are all signs that you have an issue that needs to be addressed quickly.

Take Preventive Steps

No one can control natural disasters that create flooding issues in buildings, but most other water issues can be controlled when you know how to respond. Take the time to prepare yourself, your building, and your team so you can mitigate your losses when an event occurs.

Build a maintenance plan for your building that will keep a close eye on your plumbing regularly. Work with us at SERVPRO to create an Emergency Ready Plan that will break your process down into simple steps so your entire team knows what to do after a disaster.

Make sure you are covering every fixture in your building when you plan, including any kitchen or hand washing stations your building might have. Find your water shut-off valves and train some of your crew to respond and turn off the water fast in the event of an emergency.

The faster you move, the better your results will be when it comes to water damage. Respond fast to the situation and secure a safe place to call us at SERVPRO. We are available around the clock to start your recovery process so you can keep business moving forward.

Experienced water damage in your commercial building? Contact us to get dried out quickly.

SERVPRO Is Ready After a Fire!

3/27/2023 (Permalink)

SERVPRO is faster than any other to help you when you are in need!

A lot of different disasters can threaten your property, and each one can create different kinds of damage. Fires, however, can be completely destructive even when they stay on a small scale.

Cleaning up after a fire might leave you wondering where to even begin and feeling completely lost. The good news is that you have a team of professionals right in your backyard that is always ready to help.

SERVPRO of Jonesboro is locally owned and operated, and we can respond the moment you need us.

Our Initial Move

If you experience a fire in your home or business, your first priority has to be getting to safety. Secure your family, and then make your next move by calling our experts and getting the cleanup started.

We are available to take your call at any time of day or night, and when we do, we will get as much information as possible in order to start forming a unique plan that will cover your entire restoration process. As we do, we will also get a team headed toward your property with all the necessary equipment.

When the team gets on the ground, they will perform an assessment of your entire property. Smoke and soot can spread quickly and affect rooms well beyond the initial burn area, so it is crucial we have a full picture of all the damages.

Time to Get to Work

After an inspection, we will start working to ensure no more damages are done to your home or business. This can include securing your property from the elements by tarping your roof or boarding up windows.

With top-of-the-line equipment and industry-leading techniques, our next step will be removing smoke and soot stains from any walls, carpets, and ceilings they may have penetrated. Once we take care of all the surface damage, we can start sanitizing to kill odors and prevent them from returning.

The Most Crucial Step

After the cleaning and sanitizing are complete, we can move to the restoration phase of the process. Whatever needs to be done in order to put your home back to just as it was before the fire, our team is ready to handle it. We will hang drywall, lay carpet, and other floorings, and paint as many rooms as required.

If your home or business had a part of the property that was damaged beyond repair and required a total teardown, we can handle the reconstruction. Our SERVPRO team has all the team and experience to carry out everything required to get your life back on track fast.

For rapid repairs following a fire, get in touch with our team at SERVPRO of Jonesboro! We will work as quickly as possible to return you to a safe and fully restored property.

Winter Everywhere You Look

3/20/2023 (Permalink)

If you experience winter adversities, SERVPRO can come to the rescue, whether it's snowing or raining, we will be there for you 24/7.

Winter starts on Dec. 21, but it will look different according to where you are in the nation. In our area of Arkansas and other regions near us, we generally experience a mild winter with only slightly lower temperatures. Other regions splash into the season with heavy snow that lasts all season.

Wherever you are, winter comes with its own set of severe weather threats that could damage your home and send your family into the cold (or rain… fog…or well you see).

When you know everything that winter could bring, you can get your home ready and lower the risk of potential damages and keep your family safe all season.

Winter Around the Nation

Moderate, rainy, frigid, and snowy are adjectives that have all been used to describe this year’s winter season across the two halves of the nation.

The Midwest and some parts of the East Coast will see temperatures in extreme lows and snowstorms throughout the season. On the West Coast, things will be mild with some warmth and rain.

These predictions will be slightly different regionally, but we should prepare for the worst to lower the overall possibility of damages.

Winter Around Jonesboro

In Jonesboro, we enjoy a mild winter with lows that don’t often dip lower than the 30-degree range and a minimum amount of precipitation. This year is predicted to be colder than normal, with the coldest air blowing in towards the end of the season.

Snow and ice cannot be ruled out, along with a couple of freezes. Because our weather can be unpredictable, the more prepared we are, the safer we can keep our property and our families.

Get Prepared

To reduce the fear of weather-related damage, you should do a few things ahead of winter. The first would be to learn all the different kinds of storms that could affect our neighborhoods in Jonesboro.

Next, you should have at least two forms of devices that can receive weather alerts, including one that doesn’t require external power in case a storm kills the power.

Building or updating an emergency supply kit is another step you should take to prepare your home for the winter season. Keep your kit in a location near an interior room, and take a look at the contents regularly to keep it appropriate for each season. Pack one for the car to be prepared for unexpected situations.

Even if we don’t see very cold temperatures this winter, weatherproofing your windows and door frames can prevent damaging moisture and help with your electricity bill. Put a cover over any faucets outside before the cold does hit our area so your pipes don’t freeze.

Your roof takes care of your house year-round, so check it before winter sets in to repair anything necessary. Trim trees that are close to your home, and consider adding insulation to your attic to keep your house warmer and ensure your home can survive any storm.

Winter can be a season full of magic that feels like a fuzzy blanket and a cup of hot chocolate when you have protected your home. Put SERVPRO in your contact list and take advantage of our round-the-clock availability to get back to all things comfy fast after a disaster.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal.

Keeping Your Decorated Home Fire-Safe

3/13/2023 (Permalink)

Keep your family safe, and take preventative measures to insure their safety at all times.

Can’t you just picture this…riding down the street and viewing the lovely glowing lights, walking in the house and smelling sweet baked goods, and hearing soft music floating through the air everywhere you go? It’s also time for so many events like the downtown JoyFest that bring our community together.

The holidays are such a magical time of year, but they are also a time of year when fire risks run high.

Take the time to decorate your home safely this season so you can enjoy every moment of community events, family time, and the sweet cozy feelings the season has to offer.

Top Seasonal Hazards

Every year, there are an average of 790 structure fires started due to seasonal decoration misuse.

Items hung too close to a heating source are a primary starter of these fires. Candles and Christmas trees of any variety are another risk factor for winter blazes that can leave your home in complete devastation.

If you decorate with a real tree, make sure it is watered regularly and any needles that have fallen on the ground are swept up. Artificial trees should include a fire-resistant tag, so if your tree was one that came from Grandma’s house, consider upgrading for the most safety. Don’t overload your outlets and make sure you always turn everything off at night.

Take Preventive Measures

Make the line “The stockings were hung by the chimney with care” one of your personal mottos while you decorate and avoid self-made fire hazards by hanging decorations away from any open flames.

That evergreen-scented candle might make your house smell like the season, but candles are to blame for an average of 20 house fires a day. Burn candles in an open space, and always blow them out before you leave the room.

If your home has a fireplace, make sure it is cleaned and inspected every year.

Any decorations you intend to put outside should be rated appropriately to handle the weather. Make sure lights are hung snugly with outdoor-rated nails to avoid brush fires and check your area for outdoor decorating guidelines in order to protect the safety of your community.

While you decorate with care, check your smoke detectors. Replace batteries as needed and make sure you have one near every sleeping area of your home.

Walk everyone in your house through your emergency plans and add SERVPRO to your contacts list. We can start restoration fast if your home is damaged in a fire so you can get back to enjoying the season.

Have smoke or fire damage in your house? Contact us today to get cleaned up fast.

The Damage Water Can Do to Your Business

3/6/2023 (Permalink)

Don't let rotten wood ruin your day, allow SERVPRO to save the day.

Commercial water damage can have an incredible impact on your business.

A burst pipe in the employee kitchen, a leaking roof, or a sewage backup can ruin your flooring, destroy inventory, and shut down your business for an undetermined amount of time. Even a broken sprinkler system can damage a whole floor.

Exterior sources of water, like natural causes, can also be extremely detrimental to your business. We have seen repeated flooding in several of our neighborhoods in Jonesboro from heavy rains and thunderstorms. Craighead County also has multiple parks and creeks like Higginbottom Creek that are at risk for overflowing when the rain picks up.

With so many risks surrounding our homes, it is essential to prepare before a flood can occur.

Know Your Building’s Layout

Getting to know the layout of your building is a great first step in preparing your property. Familiarize yourself with water shutoff locations and make sure you know how to turn off the main water source as well as the fire sprinkler system.

Let several people know where these shutoffs are, and ensure there are multiple people who can react quickly in the event to mitigate as much damage as possible.

Know the Types of Water Involved

If you do experience a water event in your building, it is crucial to know the kind of water you are dealing with in order to handle it appropriately.

White water. White water is the kind of flooding that originates from issues with your plumbing. This kind of water is not considered dangerous or contaminated and can be handled on your own in small amounts.

Gray water. When a sink or toilet tank overflows the water is considered gray water. This kind of water is contaminated, but it is not considered dangerous to handle.

Black water. If the sewer backs up or a storm creates flooding that enters your building, it is considered a blackwater flood. Black is toxic and should only be dealt with by a professional.

Take Action Quickly

The faster you are able to respond when water starts flowing, the better the end results will be. Get to the water source and shut it off quickly.

Open windows and doors all around the flooded area in order to promote drying and airflow. Let everyone in the building know what has happened so that they can stay away from the area.

Once you have completed all of these steps, take pictures of and jot down notes about any visible damages. This will speed up the claim process with your insurance agency, but it can also help you create a plan to reinforce areas of your building as needed.

Remember to Be Patient

Water damage you can see is generally only the start. As you walk your building, keep an eye out for hidden signs of damage like framing that has molded, soaking wet wall studs, or buckled floors. These are all red flags that should be addressed right away.

When water damage occurs in your building, call SERVPRO of Jonesboro to get your recovery started quickly. We are available night and day with highly trained professionals and industry-leading equipment to get your business dried out fast.

Drying out can be a long process, so it is important to exercise patience during the week or a longer process of sanitizing and cleaning. We will make you aware of every step of the plan and walk with you to get your business rolling once again.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Reach out ²⁴⁄₇ to get started!

Choose SERVPRO and Choose Your Neighbors

2/27/2023 (Permalink)

Allow us to utilize our years of extensive experience and training to help you through your restoration needs.

There are a lot of reasons to choose SERVPRO as a partner for your restoration needs. When you choose to work with us, you are getting a company that carries detailed training, certifications, and experiences in restoring fire, storm, and water damage.

We also handle mold remediation if you discover spots in your home or business. We are certified to get things taken care of quickly before structural damage sets in. We can also take care of specialty cleanup needs such as removing graffiti or handling biohazard spills.

The best reason to choose SERVPRO? We are a locally owned and operated business and our staff is your neighbor.

Reasons Being Locally Owned Is a Difference-Maker:

When you need a restoration on your property, you want to partner with a company that is highly regarded and trustworthy that will care for your home as you would. But you need a company that is located somewhere nearby because timing is essential to recovery.

1. We Can Respond Fast

When a disaster damages your personal spaces and belongings, you want to get back to normal quickly. When restoration starts or runs slowly it can make things worse as further damages set in and everything gets more expensive to fix.

SERVPRO of Jonesboro can respond ²⁴⁄₇ to any disaster your home or business may face. We are located in your community, which means your wait time will be low and work can begin right away.

2. We’re Prepared for Local Weather Conditions

When severe weather starts moving into our area, our team is watching the news with you. We live in your neighborhoods, and we are preparing our own homes while we are also gathering resources to start recovery for the community the moment the storm moves on.

Because we are locally owned and operated, we know what to expect out of our weather in this part of Arkansas. We have cleaned up after tornadoes and heavy rains that left behind flooded roads.

We know our springs and summer can be very volatile, and that our milder winters can still mean deep freezes and frozen pipes. We have dealt with everything that has come our way, and have the experience to clean it all up.

3. We Know Jonesboro Front and Back

A single online search will return several restoration companies, but the majority of them likely operate from a central location that may be towns or states away from our area. When they come to our neighborhoods, they won’t have a clear picture of where to go or who can help.

Our staff has lived in Jonesboro for a long time, and we are familiar with how to get around. We know being known as the city of churches often means when someone gives directions it is going to include church names instead of street names. We love our suburban home and its many parks.

We also know city hall and the processes necessary to obtain needed permits in order to keep your project moving forward.

4. An Extra Benefit

Most of the time when our area faces a disaster it can be handled with our local crew, but working with SERVPRO gives you the extra benefit of being backed by a national brand.

When our community experiences a large-scale disaster, we can call neighboring SERVPRO locations and have extra assistance in town within a few hours. We have the experience and help to get our community back to normal fast.

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

Protect Your Home From Lightning

2/20/2023 (Permalink)

Mother nature can be a pain, but SERVPRO can nurture your home back to safe conditions.

When you have the right fire safety equipment and a solid plan, you can feel assured that your home is protected from fire. Mother Nature, however, often has other ideas.

There were 70,000 lightning damage claims in 2020, and it is estimated that lightning strikes nearly 6,000 times each and every minute. Facing that kind of risk means that the more we can do to mitigate damages, the better.

Stop Flood Damage on Your Property

2/13/2023 (Permalink)

Damage can occur quickly, and SERVPRO can take the stress off your shoulders.

Everyone should take steps to protect their property from flooding. As little as an inch of water can cause a good deal of damage and leave you with an incredibly high repair bill.

If you are not in an area that has an extreme risk of flooding, you may not qualify for funding from either your insurance or other federal resources, which means the more damage mitigation you can do, the better.

Protecting your home means understanding your risks. Over the years, we have seen substantial flooding in our area.

Our springs typically bring volatile weather that can include heavy thunderstorms, tornadoes, and torrential downpours that lead to flash floods. This means the more we can protect our homes, the safer we can stay.

Types of Damages Storms Can Cause

2/6/2023 (Permalink)

SERVPRO can be at your doorstep as quickly as lightning to help you in the midst of a storm.

A severe storm can cause anyone a headache, but when you own a home, you have the added stress of wondering if your property will be damaged. Many modern homes are built to withstand extreme levels of weather, but sometimes storm damage just can’t be stopped.

Different seasons bring different storms, but the lightning, wind, rain, and snow that can come along with those storms all present a threat to your home.

The kind of threat will vary according to the storm moving in, the location of your house, and even the kinds of materials used to construct your home. And sometimes, whether your property ends up damaged comes down to simple luck.

Living in Arkansas means being prepared year-round for thunderstorms, but we also have to prepare for tornadoes as the weather warms up. We can also experience strong winds and hail when storms roll through.

Staying prepared is always the best way to ensure protection over your property and your loved ones. The more we can learn about the most common types of storm damage, the more we can do to be prepared.

Wind

Wind damage begins to set in when buildings are hit with gusts at high velocities. This kind of wind is always in tornadoes and hurricanes, but even a thunderstorm can have winds that blow up to 100 mph and leave behind damage.

When winds get strong, they can pick up small items and throw them into vehicles or other areas of your property. To stay safe, make sure your shelter in an interior room away from windows or doors. Debris moving at this speed can break glass or pierce walls quickly.

You can take some steps to help prevent wind damage. Walk your property and remove any loose limbs or rocks. Take down any overgrown greenery or trees, especially if they are no longer healthy.

Anchor your outside furniture as well. The more you can do to ensure things stay where they should, the safer your property will stay.

Water

Damage caused by water is one of the most common kinds of storm damage. Even a mild storm can carry a large amount of rain that leads to accumulation outside your home. These puddles can seep in through window seals or doors.

When there is a substantial amount of water, the foundation of your home is at risk for ground seepage. This can damage the structure of your home.

Just as with wind damage, there are steps you can take to limit the damages that water can do to your property. Your landscaping can serve as the first line of defense when it forces water to run away from your home.

You can also install a rain garden, which is both beautiful and highly effective at absorbing water before it can create a problem.

Your gutters are also a great guardian of your home when they are clean and fully functioning. If they are blocked, water can begin to pool on your roof, which can cause a leak that leaves damage on every level of your home.

Impact

Another common kind of damage that different storms can cause is impact damage. This can be devastating, as it typically involves fallen trees. Anything that can be knocked over or picked up in the wind and then make an impact on your house or property can be the source of this kind of damage.

In order to avoid impact damage, it is extremely important to trim trees and remove any dying ones. Take them away from your home before Mother Nature attempts to plant them on it.

Weather can create an enormous amount of damage across the United States, and in 2021 alone, it left behind over $145 billion. This is why it is essential to take the time to prepare your property for as many different kinds of damages as possible. It not only protects your home and yourself, but it will also save you money in costly repairs later.

If your property does experience damages, call SERVPRO of Jonesboro, day or night. Our experts have the training and the industry-leading equipment to get your restoration started right away. We are ready for any disaster, ²⁴⁄₇.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

Why SERVPRO Should Be Your Restoration Pro

1/30/2023 (Permalink)

SERVPRO team handling a job on site.

Here at SERVPRO, we are locally owned and operated, which means like so many of you, we understand how much of a struggle each day of running a business can be. With everything you have on your mind on a normal day, a disaster is the last thing you want to have to consider.

The good news is that while you cannot prevent or oftentimes even predict a natural disaster, you can prepare for one. And because disasters don’t just strike at the office, this means being prepared at work and at home.

In order to get yourself prepared for disasters, you should start with an emergency plan. The American Red Cross is an awesome resource for general disaster-related knowledge. They have compiled data from events that happen across the nation you can use to prepare yourself.

For local information on the kinds of events we most commonly see here in Arkansas, keep our state emergency management page bookmarked. You can also use our county’s webpage before, during, and after an event for up-to-date information.

No matter where a disaster may strike, the sooner you are able to respond to the damages, the better your results will be. Fast response means extensive damage can be limited. That is why you should keep SERVPRO’s number in your back pocket at all times.

Home Heating Safety

1/25/2023 (Permalink)

This heater can cause fire damage if it is covered or if it is not plugged directly into the wall.

While it may not have seemed like it until recently, the winter season is here in full force, and you likely have flipped on the heat for the last time for at least a month or two. Flipping between heat and air is something we are all accustomed to this time of year, but if you haven’t been taking care of your heating equipment you could be setting yourself up for a fire disaster.

You should be able to be warm and comfy all season long, so take steps now to keep your family safe.

<h3basics">Furnace Basics

Since we live in a warmer climate than most, many of our homes are equipped with an HVAC/furnace combo that either runs on electricity or gas. These units can tolerate our changing temps well and are fairly economical choices, but they do need regular maintenance to run long-term.

Clean your unit regularly to ensure there isn’t an excessive amount of dust allowed to accumulate, and change your filter. It’s recommended to change filters every 90 days, but you may want to switch yours out more often if you are in and out a lot or have four-legged friends at home. The change of seasons is a great reminder to install a fresh filter.

The air filter is particularly crucial in our environment to help maintain the moisture level in your home, as well as cut down on allergens.

<h3safety">Fireplace Safety

You may not get to use that beautiful fireplace often, but it still needs some attention to avoid being a fire hazard. By taking care of it regularly, regardless of how cold the season actually gets, you can enjoy the dance of the flames whenever you want.

Clean and inspect it every season. And hey, you can always turn the AC on after you have enjoyed a toasty fire!

Wood-burning fireplaces should have ash and soot cleared out, and the chimney should be inspected to ensure there are no blockages. Artificial fireplaces should be dusted often, including any removable logs, screens, and fireplace tools.

<h3heaters">Portable Heaters

When the weather is sharing every season in one day, space heaters are a great choice to warm up a chilly morning. Space heaters are also a common cause of fires in our area though, so use them wisely.

Give your space heater at least three feet of the room away from any materials, and keep it on a flat surface. Plug the unit directly into the wall to avoid electrical fires that using an extension cord or surge protector can cause.

Make sure your whole family understands the risks of all of your heating equipment, and keep a close eye on the little ones and furry ones. Most house fires are the result of a quick and simple accident. Enjoy blanket season without worry by keeping your home safe.

If you experience fire damage this season, give us a call at SERVPRO of Jonesboro for immediate assistance. We’re here ²⁴⁄₇ when you need us!

Make This the Year to Protect Your Home| SERVPRO® of Jonesboro

1/16/2023 (Permalink)

This runoff created from rainwater is a common leak.

A new year means the chance to take on projects that can make life a little easier. This year, take on protecting your home from water damage by adding simple steps into your regular routines. You can save yourself money by avoiding costly damages when your home is safe.

Water is one of the top causes of damage to personal property, and even a tiny hole can result in massive damage. Make this the year of protecting your home, and resolve to make changes you can really keep.

How Water Gets in the Wrong Places | SERVPRO® of Jonesboro

1/10/2023 (Permalink)

This water damage was the result of excessive moisture over an extended period of time.

Water could be seeping into your home unnoticed. In order to prevent damage down to the very foundation of your home, learn to check for signs such as musty odors, cracked paint, or stains on your walls.

Extra moisture in your home could also lead to rust on your appliances. While these signs may be subtle and hard to find, you should also watch for the most obvious sign of a water intrusion: puddles on the floor.

Water can do a lot of destruction over time, so the more you learn about how to spot, prevent and correct even small leaks, the safer you can keep your home.

Your Back Yard Shouldn’t Be a Fire Hazard

7/26/2022 (Permalink)

If you have experienced fire or smoke damage, contact SERVPRO of Jonesboro.

Hanging out in the backyard is already a great pastime, but when you add a nice warm fire, it makes for the perfect night. Roasting marshmallows, warming hot dogs and telling good stories can make memories your family won’t soon forget.

We use fire not just for time with the family, but to keep the pests at bay, to cook a meal, to clean leaves and to provide entertainment. Even if you think your fire is in control, though, it can quickly take a turn for the worse. According to the National Park Service 85% of wildfires are started by humans.

While our county’s risk of wildfires overall is low, Arkansas has seen plenty of forest and grass fires that grew out of hand quickly. In April, a forest fire a few hours from our neighborhood left families fleeing their homes and a total of 1,503 acres burned. We should never let our guard down when it comes to using fire outdoors.

Don’t think this means you can’t enjoy a fire in the comfort of your backyard. Grill your steaks, light citronella candles and enjoy some marshmallows, but keep up with regulations and warnings and put safety measures in place to lower your chances of things getting out of hand.

Storm Alerts Can Keep You Safe...If You Know What They Mean

7/13/2022 (Permalink)

If you are quickly overwhelmed with information after looking outside and seeing ominous clouds, you are not alone! There are close to 42 different kinds of weather alerts broken down into seven different categories. That is a lot to take in.

Understanding different kinds of storm alerts means that you can move to safety when it is necessary. You can also take the time to prepare your home before things get dangerous and avoid damages later.

A general knowledge of all kinds of weather is helpful, but it is essential to understand the weather and alerts we are most likely to see right here in Jonesboro.

Reconstruction Services

7/11/2022 (Permalink)

Every disaster whether small or large is a traumatizing event and sometimes a life-changing experience. At SERVPRO of Jonesboro, we strive to make the process following a fire or water loss "Like it never even happened." The best way we know how to do this is by walking the customer through the experience to limit any misconceptions about the process and ensuring that the customer is fully aware of what the job will take to return the home and property to preloss condition.

Following the cleanup, after fire and water damage our office can handle all phases of the reconstruction. We have completed small repair projects and even those that require months to complete. Reconstruction activities can involve completing remodeling bathrooms and kitchens as well as drywall, floor coverings, insulation, framing, electrical, plumbing, and HVAC just to name a few. We are your General Contractor when it comes to home repairs. We are also willing to handle home repairs that are unrelated to fire or water damage. Homeowners in the community sometimes just need a facelift for the home and we are happy to estimate and provide direction for those services.

Whether a homeowner has limited insurance to cover the loss in full or for the unrelated home repair we offer financing to make it easy to obtain funding for your project. We can walk you through the approval process in only a few minutes and with approved credit, you can have access to the funds immediately. This financing plan does not ask for a second mortgage on your home but rather is simply based on credit and income.

Call SERVPRO of Jonesboro today for more information at 870-934-0501 or to schedule your renovation.

Commercial Damage and Its Causes

6/20/2022 (Permalink)

SERVPRO of Jonesboro is your local commercial disaster team. Contact us to learn more about our commercial damage restoration services.

Local businesses move our country forward, and they have since its inception. We all likely visit multiple businesses in a day, between work, play, and shopping.

When you own one of those local businesses, you carry a heavy load with simply managing the day-to-day operations. When a disaster strikes, the consequences can be devastating.

Damage caused by natural weather events has been on the rise in the United States recently. Over the last five years, there has been an estimated $153 billion worth of damage annually, which represents a significant incline from previous periods.

Jonesboro has certainly had its share of severe weather. While our winters are generally mild with cold temperatures and even the occasional snow, our springs are wrought with severe thunderstorms and tornadoes.

Just this past April, a storm system moved through that brought high winds and tornadoes, leaving behind downed trees, missing roof shingles, and power outages across our area. This weather event was reminiscent of the tornadoes that tore through in 2020 and left so many without a home—and was one more reminder that we must always stay ready.

The more we learn about potential hazards both across the nation and right here at home, the more we can protect our businesses.

Storm Drain

6/15/2022 (Permalink)

Storm drains are the grated drains you see on almost every street. They are essential for removing water from your neighborhood. When high amounts of water, usually rain, accumulate, storm drains create a space for water to flow and be removed from the area. Without them, water would build up causing flooding to the surrounding area. You must keep storm drains clear at all times to protect your property from a water intrusion. Leaves, dirt, twigs, trash, and other debris build up when they are too big to fit through the drain grate. You must remove this debris regularly to prevent a backup. Also, be sure no vegetation is growing close to a drain as it could cause a clog. Lastly do not build any walls or fences near a storm drain that could cause an obstruction. Put a reminder in your calendar to clean them regularly so you do not forget. You do not want to find out your storm drain is blocked that hard way by having a flood at your home. If you do experience flooding of any kind call the pros immediately at (870)934-0501.

How to Clean Build-Up in Your Home

6/8/2022 (Permalink)

SERVPRO of Jonesboro knows that we get our fair share of sunny days throughout the year, however, it also brings the occasional rainstorm. Our rainstorms are often accompanied by heavy wind and very strong rain. By dumping a high volume of water in a relatively short amount of time, it’s important to take precautionary measures to prevent building that can affect your drain pipes.
 
One measure you can take is cleaning out your home’s gutters and storm drains after a storm hits, and you can do it in three easy steps:
 
First, start by scooping out debris. Find a ladder and securely place it against your home so you are able to reach the gutters comfortably. Start at the end closest to the drain outlet and gradually work your way to the other end, removing loose debris as you go.
 
Second, use a hose to spray a steady stream of water through the gutters towards the drain outlet. This will help remove any stubborn dirt and debris that may still be holding on from when you were scooping.
 
Third, be sure to check your drain pipes for any blockage. In some instances, rainstorms can force material into the pipes, causing potentially severe damage. A good way to detect if your drain pipes are blocked is if you see a trickle of water rather than a flow coming from them. If this is the case, try using a hose at the top of the gutter and spraying directly into the outlet to help clear any congestion.
 
Following these steps will help prevent your gutters and storm drains from taking on damage from blockage and build-up. If you experience any major damage like indoor flooding give SERVPRO of Jonesboro a call at (870)934-0501 and our experts will be there to help you resolve and repair the issue!

Emergency Storm Kit

6/7/2022 (Permalink)

When you think about severe storms and how to be prepared for them, one of the most important tools to survive is to have a good Emergency Kit in your home. There are different options that you can buy online, but you can also build your own and accommodate it to your family-specific needs. Even though you can add unique items to yours, there are some things that are basic to any emergency kit and that we recommend that you should have when making your own, those are:

• First-Aid Kit
• Flashlight and extra batteries
• Water
• Non-perishable food 
• Any medicine currently being taken
• Matches and candles in a waterproof container.
• Battery-powered radio and extra batteries
• Extra change of clothes and shoes
• Pet supplies (if you are taking care of an animal)
• Sleeping bag or a blanket
• Cellphone fully charged

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources, they can be easier to deal with.

SERVPRO of Jonesboro wants to make sure Jonesboro and the surrounding areas are prepared!

Be Ready for Anything With an Emergency Ready Plan

6/6/2022 (Permalink)

Does your business have a plan in place to prevent extended downtime? Contact SERVPRO of Jonesboro to learn about our Emergency Ready Plan.

Running a business requires far more hours than your typical employment. You may consistently find yourself well into what most would call overtime. Keeping up with the demands of your staff, payroll, and the ever-changing landscape that is business today—all while marketing your brand and competing in the marketplace—can quickly become overwhelming.

One disruption in your business can throw you off track for good when you are unprepared. According to FEMA, 40% of small businesses don’t ever reopen after a disaster, and of those that do, another quarter close within a year.

In our current market which is still scarred by the memory of pandemic shutdowns and uncertainty about what lies ahead, it is essential for your business to have a plan in the event of an emergency or disaster. Close to three-quarters of small businesses do not have an emergency plan in place, and we want to make sure that changes.

We will evaluate your needs and address any potential concerns you may have as we walk with you to create a custom Emergency Ready Plan. SERVPRO is proud to help small businesses, the true heart of our community, in Jonesboro get ready and stay ready for anything that may come our way.

We can cover everything from natural disasters to data backup and recovery. Our goal is that the day your business faces disaster you can hit “go” and launch your plan, minimizing your downtime and overall impact.

You and your team will know everything, including the chain of command, alternate work locations, reliable vendors, and each step to take at what time. With the number of tornadoes, we have each spring and summer, having a plan in place is incredibly important for all of us.

Don’t let a disaster make your road to a successful business any tougher than it already is. Let us work with you so you can continually move forward with an Emergency Ready Plan. We are locally owned and operated at SERVPRO of Jonesboro, and we want to ensure that your business can not only survive a disaster but thrive.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Why Is It Important to Clean up Water Damage

5/25/2022 (Permalink)

Homeowners can reduce damage from water leaks in NEA homes and businesses if the water is cleaned up quickly before secondary damage occurs. For example, carpets soaked in water can delaminate if they are not dried quickly. Colors leach from objects left on the floor and may damage other materials close to them. Wood floors can absorb moisture, and swell causing cupping and displacement.

SERVPRO’s fast response team can be onsite very quickly after your call about water damage in your NEA home. We assess the situation and begin removing excess water, moving contents to a staging area to dry them and protect them. Drying mats are utilized on hardwood floors. Water extractors are used on carpets to extract water from the carpeting and the underpad.

Our fast response, water extraction, and drying can also prevent mold from becoming an issue. Our rapid response can also minimize damage to drywall and particle board, common materials used in homes.

The services provided by SERVPRO include:

• Emergency services water damage restoration
• Ceiling repairs from water damage
• Water cleanup from burst pipes

Call SERVPRO of Jonesboro for water damage remediation. We can help 24/7. Call (870) 934-0501.

Steps to Take to Prevent Fire in the Home

5/24/2022 (Permalink)

If your home is damaged in a house fire, SERVPRO of Jonesboro is here to help. Contact us at (870) 934-0501 for any fire restoration needs.

The American Red Cross has responded to more than 20,000 house fires already in 2022, and that only represents some of the total number of fires across the United States.

Smoke detectors are the best preventive tool in your home, but there are steps you can take to protect your life and loved ones. Even simple acts of cleaning can help make your home fire-safe.

Summer Months and Water Damage

5/23/2022 (Permalink)

Summer is officially here and with that comes the heat! To beat this heat, we run our air conditioning. This extended use of air conditioning units in these summer months means, if not properly maintained, can cause drainage issues. To try and avoid this, make sure to change your air filter regularly. Also, regular inspections and cleanings are important to try and prevent any issues in your unit from occurring or worsening. 

One thing that is always good to keep an eye on is the drain pan. Check to make sure water isn’t accumulating in the pan. Another thing to keep in mind is the potential for pipes to burst. Although burst pipes are more common during the colder months, hot summer weather can still cause this for a home or property owner. If there is a significant change in your water pressure then this should be inspected. While it could simply be nothing, it could also be a sign that there is a problem that could lead to a broken pipe.

Another thing to keep an eye out for is cracks appearing in the walls, especially around the corners. This could mean there are changes to your foundation, which could lead to a slab leak. 

These are a few things to watch out for in the summer months so that the summer can be enjoyed. If you do happen to have a need for an inspection or have water damage give us a call at (870) 934-0501.

Why You Should Have An Emergency Weather Plan | SERVPRO® of Jonesboro

5/10/2022 (Permalink)

SERVPRO of Jonesboro is your 24/7 storm damage expert. Call us right away if you need immediate service.

Severe weather can be scary, especially when you are not prepared. Thunderstorms can include intense rainfall, hail, lightning, and strong wind gusts that can leave behind a wake of destruction.

Every year, the United States sees close to 100,000 thunderstorms across the nation, making this frequent weather event something we should all pay close attention to.

None of us in Jonesboro will soon forget the destructive tornadoes we have had over the years, particularly the one in 2020 that ripped apart many of our neighborhoods. Already in 2022, we have had severe thunderstorms with rotation in our area, as well as hail, flooding, and lightning.

These severe events are a blunt reminder that we should always be prepared. An emergency plan that includes strong communication strategies, emergency kits, and preparation for after the storm can be lifesaving during an extreme event.

Prevent a Dryer Fire

5/5/2022 (Permalink)

Do you have a dryer? Of course, you do. One of the most commonly found appliances in homes can cause damage if not taken care of properly. The fear of a dryer fire is one that is not commonly heard of, however, it is a threat that you should be aware of. According to the U.S. Consumer Product Safety Commission, there are an estimated annual 15,500 fires, 10 deaths, and 10 injuries due to clothes dryer fires. In some cases, faulty appliances are to blame, but many fires can be prevented with proper dryer venting.

Here are some small steps to take to Avoid a Dryer Fire:

1. Dryers produce large amounts of lint. Be sure to clean the lint trap after EVERY use of the dryer.

2. Dryer Vents should ONLY be made of metal and be short and straight. Bends and curves result in lint buildup increasing the risk of a fire. 

3. Do not run the dryer when you are away from home or sleeping. 

Following these tips will greatly reduce the chances of a dryer fire at your home. However, if a fire does occur call SERVPRO of Jonesboro at 870-934-0501. 

Water and Its Progression of Damage

4/25/2022 (Permalink)

No matter the damage sustained, SERVPRO of Jonesboro has the tools and team to help your home return to a normal state quickly.

That tiny water spot or drippy faucet might be something you’ll “deal with later,” but never underestimate the total destruction moisture can have on your house. The average leak in a home can waste almost 10,000 gallons of water in a year.

When water damage starts, it moves quickly, soaking walls, floors, and any soft surfaces. The faster you handle a problem, the better your results will be. Here is a basic timeline of water damage and what you need to know.

How Long Will My Water Job Take?

4/18/2022 (Permalink)

After arriving onsite to water damage, many times while getting started the first question a customer will ask is, "how long will this take?"  We here at SERVPRO of Jonesboro know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 3-5 days.  The first day of contact with us is all about stabilization.  At this point, there often has not been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with. To stabilize the situation, we set up equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are allowed to tear out and fix. We begin that work and continue drying the affected area. Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have the final paperwork signed and send billing. That is how simple a job handled by SERVPRO of Jonesboro can be.

Our technicians are here to help, call today for all your water damage needs.

(870)934-0501

Water Damage in Your Basement?

4/12/2022 (Permalink)

Each year SERVPRO of Jonesboro responds to calls for help with water-damaged basements all across NEA.. Here are some tips on preventing basement water seepage:

Reseal your basement 

• Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

Make sure water drains away from the building

• Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.

Install a backwater valve

• Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

We have a team of water damage restoration technicians on call and ready to assist you 24-hours a day. Call us today at 870-9340501. We’ll restore your water damage “Like it never even happened.”

Large Commercial Flooding

3/15/2022 (Permalink)

Floods are a common occurrence in any property over time, but when floods occur in a large commercial building with multiple floors, the situation becomes quite a bit more complicated. A common scenario for flooding in large buildings is a flood in a higher floor or level that then leaks and seeps down into the walls and rooms of the lower levels of the buildings. This makes locating all affected areas quite difficult, in addition to this the flood and water can have a huge impact on the other infrastructure within the building such as plumbing and electrical. An issue such as this can also easily serve as a catalyst for a larger problem within the building. Here at SERVPRO, we can handle your commercial flood; no matter the severity. If you have any questions regarding your home or commercial building call SERVPRO of Jonesboro at (870)934-0501.

Water Restoration Profesionals

3/15/2022 (Permalink)

Despite the magazines, television shows, and internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Jonesbor's technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage.

Additional benefits of hiring a professional water damage restoration company:

1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Blackwater, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
3. Peace of Mind: Hiring a professional restoration company gives you peace of mind knowing you have done everything in your power to rectify the situation.

Responding to Your Water Loss

3/8/2022 (Permalink)

Water damage can be chaotic and traumatic. The restoration process begins when you call us. SERVPRO of Jonesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Jonesboro is your fire and water damage restoration specialist. We are always Here to Help, 24/7. Give us a call at (870) 934-0501 for immediate assistance!

Your Commercial Emergency Ready Plan

3/8/2022 (Permalink)

Water damage is one of the largest loss causes we deal with in commercial properties, yet only a small percentage of clients have a formal Emergency Readiness Plan in place.  

SERVPRO of Jonesboro offers Emergency Readiness Plans to all commercial businesses at no cost.  We are happy to help gather the necessary information, put together a plan, and submit it to all personnel to have at their fingertips in case of an emergency.

Even a small amount of water can cause a significant loss to high-valued equipment.  In a space with low content, there can still be significant costs.  Water damage can mean tearing out flooring, ceilings, walls, and insulation.  There is also the potential problem of the space being unusable and causing slow or shut down business until the work is completed.  The magnitude of these losses is often dependent on how prepared the business is to handle the disruption.  

Contact SERVPRO of Jonesboro at 870-934-0501 to schedule your free Emergency Readiness Plan as soon as possible so your business is prepared.

Fire in Your Dryer?

3/1/2022 (Permalink)

When talking about fire safety in the home there are things like smoke detectors and fire extinguishers that are obvious, but there are also some that are not so obvious, like your dryer vents for example. Have you had yours cleaned recently? Here are some signs that it might have been a little too long since your last dryer vent cleaning.

• Hot Dryer and Clothes – If your clothes are coming out of the dryer hotter than usual or the outside of the dryer feels extra hot, the culprit may be a dirty dryer vent not allowing heat to dissipate as well
• Clothes Taking Too Long to Dry – On the flip side, if you find that your clothes are taking too long to dry and require more than one cycle to finish this could also be a problem with the dryer vent, as a clogged vent will not allow any of the water vapor to be removed from the dryer keeping everything wet for longer
• Smell – If the dryer is in use and you smell a burning smell this is a huge issue, you should turn off the dryer immediately. The exhaust tube, lint trap, and drum of the dryer can get clogged and cause a fire hazard from lint buildup

You should have your dryer vent inspected and cleaned at least once a year to prevent any dangerous situations in your home. Give us a call here at SERVPRO of Jonesboro and let our team of professionals come out and help keep your home safe from accidental fires.

Water Classes Based on Evaporation Rate

2/28/2022 (Permalink)

4 Classes of Water Damage

Classes of Water Damage losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 

Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particleboard, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 

Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).

Class 3 - Fastest Evaporation Rate

Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion, and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations

These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

At SERVPRO of Jonesboro, We’re Faster To Any Size Disaster whether it strikes your home or business property. Call us at 870-934-0501 when you need to be served by a proven industry leader.

Why to Choose SERVPRO of Jonesboro!

2/21/2022 (Permalink)

WHY SERVPRO of Jonesboro?

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO also remediates mold and mildew from your home or business.

SERVPRO of Jonesboro is equipped to handle any disaster you may be facing. If you have any questions or would like someone from our team to come out and give you an estimate on your damage then call us today at 870-934-0501.

Our staff is highly trained in property damage restoration and ongoing training at SERVPRO’s corporate training facility. Rest assured our staff is equipped with the knowledge to restore your property. No damage is too large or too small for SERVPRO of Jonesboro.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

SERVPRO of Jonesboro also offers reconstruction services. We understand how difficult it can be after our restoration services to get your home back to normal. That is why we can help walk you through the insurance process. It also makes it easier for you as we are your only point of conduct and can help order material in your budget.

Preparing for a Power Outage

2/21/2022 (Permalink)

At any time your residency can experience widespread power outages due to wind and storm effects.  Do you have a plan for a power outage at your home? Getting prepared now, before one happens, will make any future outage more manageable and ultimately safer.  Beyond the annoyance of not being able to check Facebook or take a hot shower, a power outage can present safety issues. Food can go bad, certain medical facilities or devices may not be in operation, and water can become tainted. Use these helpful tips to prepare yourself: 

• Create a list of every vital power-using item in your home.  Things like your refrigerator should be on this list, where something like video games should not.  Stock batteries for items that can use them.
• If you are on a medication that needs to be refrigerated, make sure that it maintains the proper temperature after the power goes out.
• Do your best to keep any refrigerators/freezers closed until power is restored. Stock non-perishable food and water to consume in the meantime. Check food temperatures to make sure no food has spoiled.
• If you have access to a generator, remember to operate it a safe distance from your home to avoid inhaling fumes.

Call SERVPRO of Jonesboro at 870-934-0501 in the event that you suffer any damage to your home or business as a result of a weather event.  We provide around-the-clock response for emergency storm damage remediation.

Spring is Coming & So is the Rain

2/21/2022 (Permalink)

SERVPRO of Jonesboro is prepared for the spring storm season. SERVPRO specializes in storm and flood damage restoration. Our crews are highly trained and are experts in storm damage restoration. SERVPRO uses specialized equipment to restore your property to its preloss condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Also, since SERVPRO is open 24/7 they are always ready to help.

Resources to Handle Floods and Storms

When storms hit the Northeast Arkansas area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of Jonesboro Today at 870-934-0501

Call SERVPRO of Jonesboro for Your Fire Damage in NEA

2/21/2022 (Permalink)

Water and Fire Damage Can Cause Extensive Damage in Westwood Homes

Fires start in homes and buildings for many reasons. A burning cigarette casually discarded, electrical short circuits or even a candle left burning can initiate a fire that causes extensive damage to a home and the contents.

While fire damage in Northeast Arkansas homes can be catastrophic, so can the damage caused by the fire department in quelling the fire. The fire department uses lots of water, or in some cases, foam fire retardants to remove oxygen from the fire. SERVPRO removes all of the water and chemicals, and damaged material before restoration can begin.

SERVPRO has extensive experience managing the aftermath of this kind of damage. Our team provides all of the services required after a fire, including:

• Board up of windows and doors, tarps covering the roof
• Removal of water and chemicals, moisture removal, and drying
• Soot and smoke removal from all surfaces
• Sanitize and cleaning of all recoverable contents
• Restoration of your home or business to its preloss condition

Contact SERVPRO of Jonesboro for fire damage services to your residential and commercial buildings. We can help 24/7. Call 870-934-0501

Do You Have a Fire Plan?

2/21/2022 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

Call SERVPRO for Your Reconstruction & Remodeling Needs

2/21/2022 (Permalink)

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring, and many other specific repairs. We can handle full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke, or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. Allow SERVPRO of Jonesboro to work with you through the process. We are a one-stop-shop for all cleaning, mitigation, and repairs. If you have an insurance estimate we will complete a walk-through with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

Water Damage in Your Commercial Building

2/21/2022 (Permalink)

Water Damage in Office Buildings

When water enters an office space that houses office equipment, supplies, furniture, and computers that could be affected, the resulting damage could be costly. Not only is there the potential of damage to office items and important documents, but water can also seep into the wall cavities and become trapped behind common building materials.  This would only create ongoing moisture problems long after the water damage incident.

All buildings are different, but each is at a risk for water damage.  Even the most carefully operated office building will likely experience a water damage event at some point.  With hopes it will never have to be used, the building staff should have a well-practiced emergency response plan. The speed of response to a water loss is the most vital key to getting back to normal day-to-day operations quickly.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro's professionals has the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond quickly to mitigate the damage and manage the restoration project through its completion.

SERVPRO of Jonesboro 870-934-0501

Commercial Building Damage

2/21/2022 (Permalink)

Any damage that can affect a residential property can also affect your commercial building. Below are the types of damage that can affect your business.

Types of Damage:

Water: This damage can be caused by a flood, burst of pipes, rain, or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture. This type of damage can cause mold growth and items to be eroded. Electricity and water damage are volatile when combined.

Storm: Damage caused by strong winds, hail, and heavy rain which can remove roof tiles, break windows, and more. Storm damages can be very devastating and can cause your business to be put on hold.

Mold: Mold spreads quickly around properties as air-borne spores, and remediation is very important to prevent it from getting out of hand. This is highly unhygienic as well as being unappealing to look at. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Mold grows in any moist environment.

Fire: This type of damage can come from a gas stove, faulty outlet, lightning strikes, or a cigarette that isn’t properly put out. This can then cause severe destruction to your property which requires cleaning and restoration services.

If you have any questions or are in need of services please don’t hesitate to call SERVPRO of Jonesboro at (870) 934-0501.

Are You Prepared for a Flood

2/21/2022 (Permalink)

Flooding is one of the most common widespread weather-related disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is always the potential for flood damage. With this being such a prevalent occurrence across the country, it is good to know the following safety tips provided by the ARC:

Stay Away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a Flooded Road

Turn around and go another way.  If you are caught on a flooded road and water is rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep Children Out of the Water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Jonesboro is prepared to handle any size disaster. The sooner work begins; the sooner your home or business can return “Like it never even happened.” Call us at (870)934-0501. 

We Are Your Commercial Restoration Team- Come Join Us!

2/15/2022 (Permalink)

If you like helping others in their time of need, then working for SERVPRO of Jonesboro is your new opportunity. With our growing brand awareness in commercial restoration, we are working daily to restore commercial property that has suffered from fire, smoke, water, or even mold damage. While the positions at SERVPRO of Jonesboro are often challenging it also comes with ease of mind knowing we have additional resources to handle any size job. With resources such as equipment trailers and our large loss response teams, individuals can learn and grow their knowledge while receiving gratitude in not only restoring property but restoring the lives of others. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

https://SERVPRO-jonesboro.careerplug.com/account

870-934-0501 Office

cpark@SERVPROjonesboro.com

3025 Peabody Dr. Jonesboro, AR 72404

Fire Safety Should ALWAYS be a Priority!

2/15/2022 (Permalink)

In a fire, even seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

Leave Us an Online Review!

2/15/2022 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take time to leave us a review on Google. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our satisfaction forms and we appreciate that. Please consider leaving us a review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again or any assistance with this process, please call us at 870-934-0501.

Faster to Any Size Distaster

2/7/2022 (Permalink)

There is no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage.  Water damage can affect the value of your property.  Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Jonesboro knows how disruptive water damage can be for your business.  Our employees are trained and equipped to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services, we can help you regain control quickly by helping to ensure your facility and its contents are properly dried, deodorized, and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of Jonesboro and we will make it "Like it never even happened."

Commercial Fire Cleanup

2/7/2022 (Permalink)

Has a fire taken over your business at three in the morning, what do you do? When the stress is the highest, you can call SERVPRO of Jonesboro to take care of the cleanup and restoration. Our team works in a timely manner to get your business back to normal. We take care of everything from the time that the first alarm sounds, to the final inspection. We are a company you can trust to get the job done right and we are ready for any commercial fire that arises. We take care of smoke, soot, and fire cleanup no matter how big your disaster is. We take care of the fire damage restoration, and we make sure that your buildings are commercial fire cleanup ready. We offer 24-hour service for any size job.

When a business is involved in a fire, we know how costly the damage can be. SERVPRO is always on hand to help you when you need us most. Our professional approach and our expertise take the worry out of the equation so that you can focus on the important things like keeping your customers safe, employees present, and business running sm

Are you in Need of Commercial Building Services?

11/2/2021 (Permalink)

The appearance of your commercial property speaks volumes to your customers. That’s why SERVPRO of Jonesboro is here to help! If the need arises for professional cleaning, emergency restoration services, or reconstruction, our SERVPRO team is ready to help make it “Like it never even happened.” We offer our services to a wide range of commercial buildings. Some of these building types are retail Facilities, education facilities, healthcare facilities, hospitality facilities, food service facilities, property management, and so many more. We can handle any and all of your property’s needs. We are the team always here to help when you need it the most. We are available 24 hours, 375 days a year for all your emergency needs! Call SERVPRO of Jonesboro at 870-934-0501 to learn more about our services and see how we can assist you!

Emergency Ready Plan

10/5/2021 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 
• A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
• A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and closes by. 
• Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 

Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference for what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

We are hiring!

10/5/2021 (Permalink)

We are a local fire and water restoration company looking to hire team members for our production department. We are seeking those who have a positive attitude, are team players, and are willing to put in extra hours when need be. If you like learning new trades, want to grow with our company, enjoy seeing the job you do improve on a daily basis, then this may be a job for you. Our work environment is very active as production employees are always on the go. Production employees respond to emergency water and fire damages, complete mold remediation, and much more. While you may be assigned a job and return to that job daily until it is completed, our workload doesn't keep you in the same place week after week or month after month, as a factory would. We have a competitive pay rate. We have bonuses that apply as well to various situations. While overtime is controlled as much as possible, our industry and workload sometimes can't control overtime. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us at (870)934-0501. Feel free to send a resume or come by our office to complete an application.

Cleaning Contents Affected By Smoke

9/15/2021 (Permalink)

Whenever a fire starts inside a building, smoke can affect numerous items. During a fire, combustion, the process of a solid turning into a gas by applying heat takes place. Smoke is created by materials that do not burn completely.

During a burn, smoke can travel all over the structure which causes various problems. A big part of mitigating fire damage is dealing with smoke-related issues. When a blaze takes place materials all over the home, get coated in soot residue, and foul odors are left behind.

When restoring a house damaged by smoke, our SERVPRO technicians inspect the structure to figure out which areas got affected. We determine which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean whereas light residues can be wiped off easily.

A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke.

The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for our SERVPRO technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better, and they can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.

Various methods are available to use when dealing with multiple types of soot residues affected by different kinds of materials. There are different types of cleaning chemicals as well as application methods that are designed specifically for dealing with certain situations.

SERVPRO of Jonesboro is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 870-934-0501

SERVPRO of Jonesboro Services

7/12/2021 (Permalink)

SERVPRO of Jonesboro offers several different types of services for our community and the surrounding areas. One of these services is reconstruction. In 2014, we received our Residential Contractors license. This license allows us to handle all phases of reconstruction in a residential building. We can do this whether or not a fire or water damage occurred beforehand. Recently, we took our reconstruction service a step further. As of April 2020, we now hold our Commercial Contractors license, specializing in remodeling, renovations, restoration, and alterations. This license allows us to provide our commercial construction service to any commercial building as long as the job does not exceed $750,000. This gives us plenty of room to work with while providing our service to a commercial client. Also, we have experience in residential construction, which is closely tied to commercial construction, thus giving us further knowledge and experience to apply when completing a commercial job. SERVPRO is also a franchise with multiple locations that have much experience in this field. This provides us with trusted and knowledgeable points of contact for any assistance needed while completing a commercial construction project. So next time you are looking for a commercial contractor, contact SERVPRO of Jonesboro. We are ready to help you in any and every way possible. For more information, you can visit our website at www.SERVPROjonesboro.com or call our office at (870)934-0501.

Storm Restoration and Mitigation in North East Arkansas

6/18/2021 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  

Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quickly with the best resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Tips For Building An Emergency Ready Plan

6/18/2021 (Permalink)

Choose at least two pre-planned places for your family to meet in case of an emergency. One should be right outside your home in case of a sudden emergency, such as a fire. The other should be outside of your neighborhood in case you cannot return home or are asked to evacuate.

Hold evacuation drills at home, practice getting out of the house quickly, and drive your planned evacuation route. The more you practice, the more confident you will be if you really need to evacuate.

Communication is a key component to your safety; make sure you have an out-of-town contact that will help your household reconnect after an emergency. Store an “In Case of Emergency” contact on your phone, have regular conversations about whom to text or call if you need help, and where to go during and after an emergency.

Create a personalized plan and supply kit for your specific daily needs and responsibilities, taking into consideration any additional friends or family that may be included in your emergency plans, such as elderly neighbors or grandparents. Some key factors to consider when creating a supply list are different ages within your household, medical and dietary needs including medications, children.

Sewage Cleanup? Call SERVPRO of Jonesboro!

6/10/2021 (Permalink)

Sewage backup cleanup and removal in Northeast Arkansas is always a messy job. All you have to say is sewage, and people know exactly what you are talking about. When it comes in contact with your home's flooring or contents, is when you really have a problem on your hands.

If a sewage line gets clogged or you just have a random backup that is where SERVPRO of Jonesboro comes in. We have the tools and knowledge to help you get everything cleaned up and sanitized as quickly as possible. Our technicians have been trained on how to clean up contaminated water and use the proper protection for what it may contain. Not only does the look of sewage water scare people but the odor will definitely make you think twice about cleaning it up yourself. Most homeowners do call for advice if it is a small problem, but if you feel you’re in over your head with the sewage overflow cleanup, we are ready to help.

Sewage Backup or Toilet Overflow in Northeast Arkansas? Call SERVPRO of Jonesboro Today – (870) 934-0501

Your Fire Cleaning Experts

6/10/2021 (Permalink)

Every situation has its differences, but overall, the bigger and hotter the fire, the more difficult the clean-up will be. Here at SERVPRO of Jonesboro, we use a combination of tactics including cleaning, deodorizing and sealing of materials to clean up from fire damages. 

Some of the basic information that is important when discussing fire damage restoration is: To know that the process involved will definitely differ depending on the severity and size of the fire and damage caused. However, the principles of fire damage restoration will for the most part be the same. Like in most restoration projects the main goal we are trying to reach is preloss condition, that is you want your property to be restored back to how it was before the damages occurred; you want it to be safe, clean, odor free, and looking as if it never even happened.

We are Ready to Assist You!

6/9/2021 (Permalink)

When storms or floods hit, SERVPRO of Jonesboro is ready to assist! 

We have seen an enormous amount of rain already this spring and we have assisted numerous customers after they have contacted us. 

Our professional teams are ready to respond to your home or business following water damage. We provide 24/7/365 emergency services to all of Northeast Arkansas.

Since we are locally owned and operated, SERVPRO of Jonesboro is able to reduce and prevent additional damage, which keeps restoration costs lower.

While we're located in Jonesboro, we are ready to serve wherever we're needed. Through our nationwide network of franchises and elite Disaster Recovery Teams strategically located throughout the United States, we are equipped to handle any size disaster. 

Have storm or flood damage. 

Call us today at 870-934-0501

Storm Damage:

6/8/2021 (Permalink)

There is no way to know the extent of the damage until our trained team at SERVPRO of Jonesboro arrives onsite and inspects the property after a storm. For example, this Spring, a snowstorm occurred here in Jonesboro. There were calls coming into the office about pipes bursting, flooding, etc. 

We received a call months later involving a flood in a customer's basement and extra bedroom. After our team assisted the situation they discovered that the flood had occurred from a pipe bursting during the storm, and another damage was caused. This had not been noticed because our team had not been brought in. Choose SERVPRO of Jonesboro, and we will make sure to make each situation "Like it never even happened," even if the damage isn't visible. 

We are ALWAYS Here to Help

6/4/2021 (Permalink)

Here at SERVPRO of Jonesboro, we know that disasters rarely give notice that they’re about to happen. If you and your family have gone on vacation and return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house, and you need a board up until repairs can be made...we’ve got your back. Even as a small, locally owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

SERVPRO of Jonesboro is here to help you 24/7/365 with any type of damage and restoration issue.

Please call us at 870-934-0501

Tips to Prevent Water Damage

5/25/2021 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

• be careful where you plant trees and plants- some plants have invasive roots
• clean out roof gutters- debris causes build up of water with no place to go
• keep an eye on your water bill- extreme differences could show a leak
• us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
• NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of Jonesboro to mitigate the damage. Call us at 870-934-0501.

Grill Fires

5/25/2021 (Permalink)

Grilling is a fun activity that brings families and friends together to enjoy great food and time outside. If you aren't careful, however, a grill fire may occur, potentially causing injuries and smoke damage. 

Choose a Safe Location

To prevent fires from spreading to your home, operate the grill at a safe distance away from the building. Avoid grilling on a balcony, patio, deck, or other areas that are close to your house. Instead, position the grill in a clear area of your yard.

Clean the Grill Frequently

Burnt remnants on the grill can catch fire easily. After you are done grilling, allow the grill to fully cool and then thoroughly clean it. Always check that it is clean before turning it on.

Know-How To Put Out a Fire

Knowing how to put a fire out and having the right supplies on hand is just as important as preventing fires. Here are some tips:

• If the propane tank is on fire, get as far away as you can and call the fire department.
• Cut off oxygen by closing the grill's lid.
• Turn the grill off if possible.
• If the fire does not stop, spray it with a fire extinguisher or cover it with baking soda to cut off the oxygen.

If you do happen to experience a grill fire that causes damage to your home, be sure to call SERVPRO of Jonesboro at 870-934-0501.

Your Local Water Mitigation Experts

5/24/2021 (Permalink)

It may seem like just some water, but it makes a huge mess!  Even a small leak can create a massive amount of damage. Those cleaning up water damage must have the proper training and equipment.  This is not a job for your typical general contractor! Our employees at SERVPRO are specially trained and have access to equipment/technology to get your job done right the first time. 

SERVPRO uses technology to assess the extent of water damage with a Thermal Imaging Camera (TIC).  This piece of equipment uses varying colors to show heat changes, making dampness visible.  A local handyman or general contractor will not have this type of technology.  Wet areas in building material do not warm and cool the same way adjacent dry areas do, and this makes them visible when looking through a TIC. We must have equipment like this and others, so your job is completed properly. If you have water damage and need our assistance, call our trained professionals at (870)934-0501.

Fire Mitigation Experts

5/12/2021 (Permalink)

Fire damage requires experienced technicians who can clean and clear away all traces of smoke and damage caused by a fire. That's why we send our technicians to IICRC training. We expect the best from our team. There is no easy fix to remove smoke stains and odors caused by fire. SERVPRO has created some really special cleaning agents that actually remove all traces of smoke damage. There are many reasons why we're the best in the industry. We create our own unique products to complete our jobs. We wouldn't trust any other product to complete the cleaning process. If only we could take a picture of the before and after SMELL of fire damage!  You have to smell it to believe it!

Why We Focus on Restoration Instead of Replacement

4/30/2021 (Permalink)

If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long uphill battle. The quicker you can get back into your home, the sooner you can begin to transition back to your typical daily routine.

Though it can always be difficult to begin the recovery process, working with a good restoration company like SERVPRO can make a tremendous difference. We focus on restoring your home and belongings, instead of simply recommending replacement. We opt for this method to save you time and money, it also allows us to get you back into your home more quickly. 

How Restoration Can Lead to Saving Time and Money 

We can help you save money on your insurance. Thankfully, homeowner’s insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we can, instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.

We can protect your sentimental items. When you must quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our restoration equipment, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms, and many other irreplaceable items over the years.

We make sure your home feels like home again. Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to cosmetic touches, we can handle all the elements of restoration that make a difference in the way your home feels.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to begin the restoration process. Contact us today at SERVPRO of Jonesboro at (870) 934-0501!

Preventing Water Damage

4/20/2021 (Permalink)

Here at SERVPRO of Jonesboro, we are water damage specialists. Here are a few tips to help prevent water damage from happening often in your home:

1. Clean Gutters and Downspouts- Clean gutters at least twice a year to avoid blockages. Standing water in gutters can cause damage to both the gutters and roof. Do not forget to clean downspouts to ensure water can flow through. It is also important to secure downspouts so that they point away from your home.
2. Know Location of Your Water Main- know the location of your water main and shut it off if you leave for an extended amount of time.
3. Check Appliances Regularly- Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
4. Investigate Leaks Right Away and Fix Promptly- If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
5. Upgrade Washing Machine Hoses- Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often to avoid expensive damage.
6. Check Your Water Pressure- If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. You can check your water pressure by purchasing a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet on to full force. The gauge will give you a reading of the home’s water pressure. Typical home water systems are designed for a pressure of 40-70 psi. Anything above 70 psi will put your plumbing at risk.
7. Monitor Your Water Bill- Sometimes, the only way you know that water is leaking is by taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage at your residence or business, we are here to help. Call us at (870) 934-0501.

Important Things to Do and Not to Do for Clean Water Damage

3/18/2021 (Permalink)

Things to Do

-Stop the source of water by shutting off your water valve. 

- Remove excess water by mopping and blotting 

-Wipe excess water from wood furniture after removal of all tabletop items

-Remove and prop up wet upholstery and cushions 

-Remove colored rugs from wet carpeting

-Remove art objects to a safe, dry place

-Gather loose items from the floor 

Things NOT to Do

-Do not use your household vacuum to remove water.

-Do not leave books, magazines, or other colored items on wet carpet or floors.

-Do not leave wet fabrics in place. Hang furs and leather goods.

-Do not use television or other household appliances.

-Do not turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Sewage Cleanup

3/16/2021 (Permalink)

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that can cause serious illness. SERVPRO of Jonesboro has specialized training and equipment to quickly and safely clean containments like sewage.

There are three types of contaminated water:

Category 1: “Clean Water”

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated the water can turn into Category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Category 2: “Gray Water”

Category 2 water is contaminated and could cause discomfort or illness. Examples of this would be washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow. This type of water can quickly degrade into a Category 3 if left untreated.

Category 3: “Black Water”

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples of this include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Is Your Business Ready for an Emergency?

3/11/2021 (Permalink)

50% of businesses may not reopen after a disaster. Out of all the businesses that survive most of them have a preparedness plan in place in case of an emergency.  

Developing a SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in the case of an emergency. Knowing exactly what to do in advance is the key to timely mitigation. A proper plan can help minimize how water and fire damage can affect your business.

 Advantages of Developing an ERP Plan

• There is no extra cost for the assessment of your facility. This means that there is no need to build up funds, SERVPRO of Jonesboro can give you a great value at no cost.
• Receiving a Profile Document that contains critical information needed in the event of an emergency. It takes little to no time to complete documentation and will not take away from other events going on at your business.
• A guide to assist you to get back into your building following a disaster. A guide will help minimize the amount of time your business is inactive by providing you with an immediate plan of action.
• Establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider. SERVPRO is recognized as an industry leader.
• Identifies the line of command for authorizing work to begin. This can save time so SERVPRO of Jonesboro can begin work with mitigating the damage before it worsens. It can save time and money.
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference of what to do, how to do it, and whom to call provides solutions in advance of an emergency so that during the emergency, you are “Ready."

Household Appliances Most Likely to Cause Water Damage and How to Prevent Serious Leaks

3/9/2021 (Permalink)

Washing Machine – Damaged water pumps or compromised hoses connected to the pump most commonly cause leaks under washing machines. Usually, you will notice lots of rumbling or shaking during a washing cycle if a pump is damaged.

Refrigerator- A blocked defrost drain is one of the most common reasons for refrigerator leaks. This happens when the drain hose gets clogged leading to ice buildup, which eventually leads to water leakage.

Dishwasher –Loose plumbing connections of the hoses and valves can lead to leaking from your dishwasher. Dishwashers are designed to work for ten-year periods. If you are having trouble with the dishwasher leaking, it may be time for a replacement.

Hot Water Heater – Be attentive to corrosion, mineral buildup, and other factors related to the age of your water heater. An annual inspection of your water heater can help to minimize the chances of leaks or a bust. Water heaters are recommended to be replaced every ten years.

Ways to Prevent Serious Leaks in Three Simple Steps

Step 1: Schedule regular plumbing maintenance for all appliances.

Step 2: Keep in mind the average lifespan of all appliances.

Step 3: Maintain a personal habit of checking appliances for leaks and damage every month.

10 Fire Safety Tips for Kids

3/5/2021 (Permalink)

It is important to communicate the dangers and safety of fire to children. These ten tips will help prevent fires in your home and help with staying calm and safe in case of an emergency.

1. Be sure to keep matches and lighters in areas where children cannot reach. It is best to keep them in high or locked cabinets. Teach kids to bring any matches and lighters they may find to an adult to be put away safely.
2. Check Your House for Smoke Detectors. There should be a smoke detector on every floor of your home. Check to make sure that the batteries are working and do not need to be replaced. Most fire departments recommend changing batteries twice a year.
3. Check Your House for Fire Hazards. Electrical cords and fireplaces should be checked regularly to make sure they are working properly. For smoking adults, disposing of ashes in a metal container can help to prevent a fire.
4. Make a family fire safety plan in case the fire alarm goes off when you least expect it. The alarm could go off in the middle of the night and you need to evacuate quickly. Talk to all family members about how to exit the house safely and a safe outside location to meet. A safe outside location can be a neighbor’s house, a big tree away from the house, or across the street.
5. Practice your fire safety plan with your family. Practicing your plan will help to ensure that everyone knows what they are doing. Checks windows and screens to make sure they open when necessary.
6. Remember to go over the importance of getting outside as soon as possible. Fire can be scary, but it is important to never hide during a fire. Get outside as quickly as you can and wait at an assigned meet location.
7. Fall to the ground and crawl your way out. The ground is where there is less smoke in the air and you can crawl your way to safety.
8. Stop. Drop, and Roll if your clothes are on fire. Continue to roll until it out. Do Not Run as it can make the fire spread faster.
9. Never go back into a burning building! Your family created a fire safety plan and should stick with it. Once you arrive at your designated meeting location, wait there until your family arrives.
10. Know your emergency phone numbers. Call 9-1-1 in the event of an emergency. Also, teach children a nearby contact number who could respond quickly in case of an emergency.  

SERVPRO Equipment, Getting the Job Done

3/5/2021 (Permalink)

In this photo, you can see how our employees use moisture meters to detect the amount of water in the ceiling of a house.

Many people have encountered broken pipes at their residence as an after-effect of winter weather. We want to highlight our SERVPRO of Jonesboro crew and the equipment they use to get the job done.

We use iPads to log in information and pictures of damage at each job. Shown here is the process of photography to document mold damage in the crawlspace underneath a home.

We also use our FLIR infrared thermal camera to help with the detection of moisture within your walls and surfaces. It detects heat and converts it into a visual image. Although, FLIR cannot “see" moisture the subtle temperature changes and patterns can expose the presence of water. Moisture can be difficult to detect through subtle signs until water starts dripping.

After finding signs of moisture with the use of our FLIR camera, we can use our moisture meters to detect how wet a wall or surface might be. Our moisture meters also help us to ensure when the drying process is complete.

At SERVPRO of Jonesboro, we want to ensure the highest quality service, and our equipment helps to make that possible!

Fire Sprinkler Water Damage

2/20/2021 (Permalink)

Fire sprinklers are an excellent way to protect your office or business from fire, however, malfunctions or accidental discharges can also leave behind a lot of damage.  One of these accidents could be caused by:

• a nearby heat source such as an engine or candle
• a sudden freeze followed by a thaw
• corrosion within the sprinkler (make sure to have your sprinklers inspected regularly to prevent this)

An accidental discharge will most likely be an easy cleanup, but it is important to take care of it early. If the sprinklers are cut off soon after they begin discharging, the mess can be dried up using some towels and a mop. However, if the sprinklers are not turned off right away, the problem becomes much larger and will likely require the services of a professional water remediation company. After an inspection and assessment of the property, the team will get to work on water extraction and removal using state-of-the-art equipment and proven methods. The next step of the restoration process is drying and ventilating the soaked area. This will prevent further damage and mold growth.  Here at SERVPRO of Jonesboro, we have unique equipment to make the drying process as quick as possible.

Do you have a pipe burst?

2/20/2021 (Permalink)

Do you have a pipe burst?

Since the winter weather moved out and temperatures begin to rise, many will encounter water damage from pipe breaks. If you experience this, do not hesitate to give us a call at (870)934-0501. However, to prevent any further damage till we can make it out to mitigate, here are some steps you can take to help with the process: 

• Turn off your water to stop any more water from coming into your home or business.
• Disconnect your electricity by switching off your breakers in the areas affected by standing water.
• Move contents away from the flooded/wet area or elevate them using blocks of some kind. This prevents your belongings from soaking up water.
• Call a plumber to fix the source of the water damage. 
• Call SERVPRO of Jonesboro at (870)934-0501 to have us come out and help mitigate your water damage.
• Start extracting and drying out the water to the best of your ability from your home or business until we get there. This is important to help prevent mold. 

We are wishing everyone the best, and hope you do not have to experience an issue like this. But if you do, we are always here to help! Together, we will get through this.

Preparing for a Home Fire

2/17/2021 (Permalink)

7 Ways to Prepare for a Home Fire

1. Test fire alarms at least once a month and replace the batteries at least once a year. 
2. Teach children what smoke alarms sound like and what to do when they hear one. 
3. Plan escape routes and make sure all family members know the safe place to meet outside the home. 
4. Establish a family emergency contact plan and ensure all household members know who to contact in separated. 
5. Have a practice fire drill at your home at least twice a year. This can be done by pressing the smoke alarm test button or yelling “Fire” to alert everyone they must go.
6. Make sure everyone knows how to call 9-1-1.
7. Teach household members to Stop, Drop, and Roll if clothes catch on fire.

Time is Money

2/17/2021 (Permalink)

Our unlimited resources give us the ability to not only help the homeowners in our communities after a fire or water loss but the business owners as well.

We understand that 40% of businesses who experience a loss never reopen their doors, and of the 60% who do, 25% will close their doors permanently within the first year. 

Time is always of the essence when it comes to a commercial loss, so our certified crews at SERVPRO of Jonesboro use our training expertise to create a plan that works around the needs of the business we're helping while keeping any businesses downtime to a minimum. 

They say "time is money" and nobody knows that to be more true than a small business owner. So if your business experiences a fire or water loss, call the professionals at SERVPRO of Jonesboro at (870)934-0501 to ensure a fast response time, and to help get your doors reopened.

Why Your Review Matters

2/17/2021 (Permalink)

More than ever before we are relying on the internet to provide feedback on specific service industries.  Today you can gather quick information on food, clothes, books, movies, music, commodities, and professional services.  With a simple click, you can make informed decisions based on the public’s opinion and their experiences. SERVPRO of Jonesboro also relies on such feedback for future client business.  Here are several reasons why reviews matter.  We hope this information will help provoke you to leave behind your story about the services that SERVPRO of Jonesboro provided for you during a time you needed help the most!

1. Social Proof Drives Purchases. We are more likely to make a purchase if others say (or write) it’s a good idea.  If you experience a flood or fire in your home or business, we understand that you want things to get back to the way things were before – quickly, safely, and correctly.  SERVPRO of Jonesboro can and will do that for you!
2. They Make Your More Visible. The more we feed the internet content machine, the more brand algorithms will increase in your favor.  We just LOVE to see 5 Stars across the board!
3. They Make You Look Trustworthy. Positive reviews build significant trust and brand credibility.  SERVPRO is a brand you should be able to trust, especially during times of crisis.  We value your trust and we strive not to ever let you down.
4. Conversation About You. A positive online presence promotes a good reputation.  The more good stuff people have to say, the more likely others will utilize your brand.  Let’s face it, we like it when people talk about us!
5. They Are Increasingly Essential to Decision Making. Almost two-thirds of shoppers that online reviews are an essential part of the decision process. This is Huge! Your opinion matters, even to complete strangers.
6. They Have a Clear Impact on Sales. From our perspective, we agree with this point.  Doing a phenomenal job, in the beginning, will bring re-turning customers.  We are fortunate to have a solid client base of customers who call us repeatedly for their cleanups.  We take those gestures as the greatest compliment of all!
7. They Give You An Open Line to Consumers. Positive and negative reviews are an excellent opportunity to open a dialogue about how we operate.  The more stories (good or bad) we put out there the more able we are to educate on our processes and cleaning methods so that every situation is analyzed and corrected to better serve our consumers.

Please share your experience with us, as well as the world-wide-web, and help us help others!  We appreciate you and we appreciate your time!

About our Employees

2/17/2021 (Permalink)

Isn’t it always about the people?  When you hire someone to do a job, satisfaction always comes down to the people doing the work.  At SERVPRO of Jonesboro, we have the best.

Training is important so our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).  However, training is not just an event.  Our entire team receives continuing education. This training is supported by SERVPRO’s industry-leading training group. 

Beyond training, there needs to be accountability.  All of our employees receive a criminal background check and drug test before hire. Also, our production and construction managers are hands-on in managing the job site. 

Insurance is also essential. God forbid something goes wrong, how do you know you will be protected? SERVPRO maintains all of the necessary insurance at levels that exceed the industry recommendations. This includes Liability protection and Worker’s Compensation Insurance.

What does this all mean?  Satisfied customers, as our online reviews can attest!

Commercial Restoration & Reconstruction

2/12/2021 (Permalink)

SERVPRO of Jonesboro has what it takes to take on commercial disaster recovery services. We take pride in partnering with each client and developing customized emergency response plans based on their particular priorities and other circumstances. 

Our Emergency Read Program allows us to work with you before a disaster ever occurs. If a disaster does strike, our dedicated recovery team is able to respond faster, get to work faster, and get you back to doing what you do best... faster.  

We offer superior cleanup and restoration services to a wide range of commercial properties and facilities, such as:

• Office Buildings
• Hospitals & Medical Centers
• Shopping Malls
• Apartment Buildings
• Factory Buildings
• Universities & Schools
• Restaurants 
• & more

Grease Fire Safety Tips

2/12/2021 (Permalink)

Cooking is the number one cause of home fires and injuries. Knowing how to extinguish a grease fire can help you, your family, and friends from getting hurt or having a severe house fire. 

If a grease fire starts:

• Cover the flames with a metal lid or sheet pan. Leave the cover on until it has cooled.
• Turn off the heat source.
• If it is small and manageable, pour baking soda or salt on it to smother the fire. 
• As a last resort, spray the fire with a chemical fire extinguisher
• Do not use water!
• Do not attempt to move the pot/pan outside.

DO NOT use four, baking powder, or other cooking powders. They could cause the fire to become worse.

If you are unable to extinguish the grease fire: 

• GET OUT! You need to leave as soon as possible.
• When you leave, close the door behind you. This will help contain the fire inside.
• When you get to a safe distance, call 911.

Call SERVPRO of Jonesboro at (870)934-0501 if you experience a fire, and need our assistance with fire mitigation. 

Ice Dam Damage

2/11/2021 (Permalink)

We are currently experiencing an ice storm and then possibly snow next week. With the winter months among us, snowstorms and ice can be the culprit of many water damage concerns and cleanups. SERVPRO of Jonesboro knows first hand what to do when catastrophe strikes. 

Ice dams are one example of a major problem during the winter season. These dams form when heated air melts roof snow. This snow turns into water and moves downward on the roof. Then that water causes a dam-like block of frozen ice. Water becomes trapped and cannot safely flow or run into a gutter system, causing a backflow under the roof’s shingles and into the structure’s interior. This then causes leaks and water damage to your home or business. 

We can help mitigate water damage caused by these ice dams and dry the interior of your structure. Keep our number on hand, (870)934-0501, in case an emergency like this occurs. Our trained crew will be ready to go and help mitigate the water damage, work with your insurance company directly, and get your home or business back “Like it never even happened.” 

SERVPRO of Jonesboro is always here to help!

SERVPRO: Winter Weather Alert

2/10/2021 (Permalink)

SERVPRO: Winter Weather Alert!

We are currently experiencing a winter storm warning for Northeast Arkansas and the surrounding areas. There are freezing temperatures accompanied by the possibility of freezing rain and some icing over the next couple of days. With this type of weather, there could be power outages, hazardous driving conditions, and freezing pipes at your home or business. It is important to be aware of this weather, to help prevent any injuries or damage to you or your home/business. Here are a few prevention tips:

• Gather emergency supplies in case you lose power. Items such as warm clothes, blankets. Flashlights, medicines, and food.
• Have phone numbers written down in case you cannot use your mobile phone
• Disconnect hoses and closing valves to prevent water flow
• Keep a water faucet turned on to a slow, constant stream
• Insulate all exposed pipes
• Know where your water shut off valve is located and how to turn it off

If you need any assistance with possible water damages due to this weather give us a call at (870)934-0501!

Choose SERVPRO Every time!

2/9/2021 (Permalink)

SERVPRO has been named a top 10 overall franchise system in the nation by Entrepreneur Magazine. SERVPRO also earned the position of the #1 franchise in the cleaning and restoration industry for the 21st year in a row! SERVPRO of Jonesboro is always ready to help its customers. We continuously strive to provide the best service for your restoration services, both residential and commercial. Our team of highly trained and certified technicians will be able to assist you in any disaster like flooding, water damage, and smoke and fire damage. As well as help cleaning up mold or infestations in your home. We respond to emergencies 24 hours whenever we are needed. SERVPRO works quickly to help you get back to your routine. SERVPRO of Jonesboro also makes sure to keep you updated and in the loop of the work being done in your home or business. One of our team members will continuously follow up with our customers during the duration of the job to make sure to address any concerns or questions you may have. We are here to help make it "Like it never even happened," and make this process as easy as possible for you. If you happen to ever need our services, don’t hesitate to give us a call at (870)934-0501.

Covid-19 Cleaning

2/5/2021 (Permalink)

Right now, with the current pandemic, it is almost impossible to not hear about the Coronavirus, also known as Covid-19. Everywhere we turn, we are reminded of this, whether it be through social media, the news, or seeing everyone wearing masks. We have made changes necessary to keep ourselves and others safe. There are some things you can do to help prevent Coronavirus:

• Wash your hands with soap and warm water
• Avoid touching your face
• Wear a face mask
• Practice social-distancing
• Clean and sanitize your home
• Clean and sanitize your office/workspace

SERVPRO of Jonesboro is here to help minimize the spread of germs and the Coronavirus with proactive cleaning. Here we are trained to adhere to the highest cleaning and sanitation standards, making us the number one choice for your Covid-19 cleaning. Call us at (870)934-0501 to see how we can help your home and/or business stay proactive against Covid-19.

Heating Equipment Safety Tips

2/2/2021 (Permalink)

Did you know? Heating equipment is the second-leading cause of U.S. house fires. Also, December, January, and February are the leading months for home heating fires. With this in mind as we are experiencing these colder months, and using different types of heating equipment in our homes, here are a few safety tips to keep in mind to help reduce your risk of a heating-related fire. 

• Keep anything flammable at least three feet away from heating equipment., like the furnace, fireplace, wood stove, or portable space heater. Have a three-foot "kid-free" zone around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container a safe distance away from your home. 
• Remember to turn portable heaters off and unplug them when leaving the room or going to bed. 
• Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer's instructions. 
• Test smoke alarms monthly. 

If your residence does happen to suffer fire damage, contact SERVPRO of Jonesboro at (870)934-0501 to help make it “Like it never even happened.”

Commercial Large Water Loss

2/1/2021 (Permalink)

Pictured above is the factory floor with water on it while we were in the middle of extracting. You can see we had cleaned up the majority already.

When disaster strikes, our team is always ready to go. We offer our emergency services, 24 hours a day, seven days a week- including all holidays. Our emergency services were recently utilized for an emergency commercial large water loss. We received a call at 1:36 a.m. on a Sunday morning that a local factory here in Jonesboro, AR had a sprinkler line break. This resulted in 2 inches of standing water on the floor of this very large factory. Approximately 90,000 square feet of this building were affected. SERVPRO of Jonesboro knows how important it is to get your business back to normal as quickly as possible, thus reducing the loss of time and income. With this knowledge, we knew we needed to respond quickly and efficiently, so we called in a big crew and got to work right away. Within an hour, we had feet on the ground extracting water to get this factory back up and running. If your commercial property suffers from water damage, call us right away at (870)934-0501, and we will get your business back up and running as fast as possible. 

Commercial Building Damage

11/2/2020 (Permalink)

Any damage that can affect a residential property can also affect your commercial building. Below are types of damage that can affect your business.

Types of Damage:

Water: This damage can be caused by a flood, burst of pipes, rain, or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture. This type of damage can cause mold growth and items to be eroded. Electricity and water damage are volatile when combined.

Storm: Damage caused by strong winds, hail, and heavy rain which can remove roof tiles, break windows, and more. Storm damages can be very devastating and can cause your business to be put on hold.

Mold: Mold spreads quickly around properties as air-borne spores, and remediation is very important to prevent it from getting out of hand. This is highly unhygienic as well as being unappealing to look at. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Mold grows in any moist environment.

Fire: This type of damage can come from a gas stove, faulty outlet, lightning strikes, or a cigarette that isn’t properly put out. This can then cause severe destruction to your property which requires cleaning and restoration services.

If you have any questions or in need of services please don’t hesitate to call SERVPRO of Jonesboro at (870) 934-0501.

Flood Preparedness

6/9/2020 (Permalink)

Flooding is one of the most common widespread weather-related disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is always the potential for flood damage. With this being such a prevalent occurrence across the country, it is good to know the following safety tips provided by the ARC:

Stay Away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a Flooded Road

Turn around and go another way.  If you are caught on a flooded road and water is rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep Children Out of the Water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Jonesboro is prepared to handle any size disaster. The sooner work begins; the sooner your home or business can return “Like it never even happened.” Call us at (870)934-0501. 

Board-up and Roof Tarp Services

6/2/2020 (Permalink)

This is a house we performed emergency roof tarp and board-up services on following a tornado.

SERVPRO of Jonesboro is more than just a clean up and restoration company. We provide numerous services, including roof tarping and board-ups. These services are completed following a catastrophe like a storm, fire, flood, or whatever the case may be. Both of these services are crucial when it comes to preventing further damage to your property, keeping animals out, and reducing the chances of break-ins. 

Preventing Further Damage to Your Property

Both roof tarping and board-ups are utilized when preventing further damage to your property. Roof tarps are used to cover damaged roofs in order to prevent exposure to weather like rain intrusion, which can cause water damage and wind that can carry debris into the building. Our board-up services are intended to close any openings to your property, whether it be a broken window, broken door, damaged hinges, or knocked down walls. This service helps keep the natural elements out of your building, thus preventing further damage.

Keeping Animals Out

Along with debris, you might find that some animals have made themselves at home in your building. This is a direct result of your building not being properly boarded up. If animals were to find their way in, this could cause a variety of problems. Here at SERVPRO of Jonesboro, we will complete our board up service properly in order to prevent this possible animal problem.

 Reducing the Chances of a Break-In

Unfortunately, many people might see your damaged property as an easy target for theft or vandalism. Your building likely contains a variety of valuable property inside that would be costly to replace. If there are areas of the building missing, it can be easy for others to take advantage of the situation. Using our board-up and tarping services will help deter this, as it will be more difficult to get inside.

If you are interested or want to find out more information about our roof tarping and board-up services, call SERVPRO of Jonesboro at (870)934-0501 or visit our website at www.SERVPROjonesboro.com.

Tornado Recovery

5/26/2020 (Permalink)

Tornadoes are a terrifying, often devastating, weather event. They can turn houses into dust, and flip lives upside down. Living through a tornado can be traumatizing, and sometimes the aftermath is just as bad. Our community of Jonesboro, Arkansas knows this first-hand. On April 28th, 2020, our town was faced with destruction as an F-3 tornado roared through the main commercial district, across the airport, and some residential neighborhoods. We are grateful no lives were taken, but our town was not left unscathed; a significant amount of damage was reported throughout our community. With this damage, came the task of recovery. This may seem like a daunting task, but there are steps to take toward recovery and people ready to help. We know from recent, first-hand experience, how beneficial it is to follow these steps.

Protect Yourself, Family, and Friends

The very first step you should take in occurrence with a tornado is to stay in your safe place until the storm has passed completely. Once you can ensure the storm is gone, check yourself and those with you for any injury. If someone is hurt, receive the proper medical help. After everyone is okay, inspect the damage to your house. Do this safely, and always be aware of possible hazards caused by the tornado. 

Protect Your Property

Once you and your loved ones are protected, you can begin protecting your property. First, you will want to make temporary repairs. These repairs will aid in preventing any further damage. Also, be sure to make a list of any damaged property and do not throw any belongings away. This is crucial so your adjuster will be able to assess the value of your belongings and find out if your policy covers them. Another important step in protecting your property is inspecting all utility lines and appliances. Damage to these could lead to a possible electrical shortage or gas leak. Once these steps are taken, contact your insurance company. 

Cleanup and Repair

SERVPRO of Jonesboro has highly trained storm damage specialists and would be a great choice for your storm cleanup and repair. We offer our services 24/7, allowing us to have an incredibly fast response time. We also have equipment and personnel across 1,700 franchises. Our experience and training will allow us to restore your property efficiently and quickly.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Jonesboro today at  (870)934-0501 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Customer Service is a Priority

5/8/2020 (Permalink)

At SERVPRO of Jonesboro, we make it a priority to deliver excellent customer service. We know that the situations our customers face are often stressful and complicated. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building; these are all difficult situations emotionally, which is all the more reason for our employees to be sensitive to what our customers are dealing with. Depending on the situation, we could be there anywhere from days, weeks, or even months in the customer's home or office. Throughout this time, we build a trusting and reliable relationship with our customers. We take the time to get to know them on a more personal level and completely understand their needs. This allows them to feel more at ease throughout their entire restoration process. 

If you need our services, do not hesitate to call SERVPRO of Jonesboro at (870)934-0501. We are ready to take on your job and provide excellent customer service throughout the process. 

Minimizing Fire Damage

5/7/2020 (Permalink)

The first 48 hours after a fire can often mean the difference between restoring and replacing your property and personal items. SERVPRO of Jonesboro can provide timely response with mitigation services ranging from fire, smoke and soot removal, to contents claims inventory, and document restoration. These services help ensure that your property, belongings, and memories are restored to preloss conditions when possible.

If you have experienced fire damage in your home or business, here is what to expect from us:

One Hour: Within one hour from notice of loss, a SERVPRO professional will contact you to arrange service.

Four Hours: Within four hours from notice of loss, our certified technicians will be onsite to assess the damage.

Eight Hours: Within eight hours of on-site arrival, certified technicians will be working to clean, restore, and deodorize. Pre-cleaning for restoration is done to prevent any further damage from soot and smoke.

Detailed Explanation: A SERVPRO technician will walk you through the job process step-by-step, explaining what to expect, and the anticipated outcome. We then use state-of-the-art restoration techniques to ensure your home or business is back to normal, in an appropriate timeframe.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Inspecting Your HVAC

5/6/2020 (Permalink)

Here in the Arkansas area, we are currently in the midst of a season change. With this change comes an increase in temperature outside, thus our HVAC (heating, ventilation, and air conditioning) systems are starting to work overtime. This constant use of our heating and air conditioning systems brings upon a good time to inspect and ensure they are working properly. 

One of the first things to inspect when it comes to your HVAC unit is the drain pan. This is designed to collect water that results from the air conditioning process. Unfortunately, drain pans can fail. You should always check to ensure there are no holes or cracks in the pan itself. If these are present, water will be able to leak out and either pool at the bottom or fall throughout the interior. This could cause excess damage. 

Another crucial part of your HVAC unit to inspect is the drain line. The drain line is used as an exit route for excess moisture produced by the unit. You should always check this line for damage or clogs. Clogs, specifically are very prevalent when it comes to HVAC drain lines. When clogs occur, water will quickly back up the line and drain into the drain pan. The pan will eventually fill and begin to overflow, which can cause extensive water damage. 

When properly maintained, your HVAC system provides a comfortable indoor environment, despite the weather outside. But, if your HVAC system does present problems, call the experts - SERVPRO of Jonesboro. Our professional technicians are available 24 hours a day and 7 days a week. Call us today at (870)934-0501. 

What We Need to Know- Water Damage

5/5/2020 (Permalink)

Here at SERVPRO of Jonesboro, we know how important it is to respond quickly to water damage. A delay of even just a few hours can greatly increase the severity of the damage. With this in mind, we are available 24 hours a day, 7 days a week for all water emergencies, large or small. 

When you call with an emergency water damage, a SERVPRO representative will answer the phone ready to help. We understand that initially, you may feel confused, stressed, and vulnerable. However, knowing a little about what we will need before you call can help ease your stress and allow us to answer your questions more effectively. Here are a few of the questions you can expect to be asked during your initial call: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Jonesboro is available to help make the water clean up process as painless as possible for you and your family. Call, anytime. 24/7- (870)934-0501. 

Power Strip Safety

5/4/2020 (Permalink)

In today's world, it seems as if we can never have enough power outlets for all of our electrical devices. A common solution for this is the use of power strips. These tools power multiple devices, from their multiple electrical sockets. Although they are very helpful, if they are used improperly or if they malfunction, power strips can pose a serious fire risk. Here are some safety tips about power strips:  

• Use only power strips that have an internal circuit breaker. 
• Power strips are not a substitute for permanent wiring. 
• At no time should a power strip be placed in a situation that will allow it to be exposed to a moist environment. 
• Do not plug a power strip into an existing power strip. 
• There should only be one power strip plugged into a single electrical outlet.
• Do not place a power strip in any area where the unit would be covered with carpet, furniture, or any other item that will limit or prevent air circulation. 
• When the power strip is not in use, unplug the unit.
• Power strips should have a cord of no more than 6 feet in length.

via  https://www.ucop.edu/risk-services/_files/bsas/safetymeetings/powerstripsafety.pdf

If you need our services, SERVPRO of Jonesboro can be reached at (870)934-0501 or visit us online at www.SERVPROjonesboro.com.

Residential Remodeling

5/1/2020 (Permalink)

Did you know that SERVPRO of Jonesboro is here for more than just your cleanup and restoration needs? We can also provide our residential remodeling services. These services are provided even when you do not have a fire or water damage that involves your insurance company. 

As we are a licensed General Contractor in the State of Arkansas, we provide all different types of remodeling services. Our construction team can handle any and all phases included in your full bathroom or kitchen remodel. As well, we can complete the installation of new windows or a new roof. Along with these remodeling services, we here at SERVPRO of Jonesboro, have the appropriate supplier contacts to ease your process of selecting materials specific for your remodel. These contacts allow you to select materials for roofing, siding, floor coverings, cabinets, windows, countertops, paint colors, and more. 

If you are interested or want to find out more information about our residential remodeling, call SERVPRO of Jonesboro at (870)934-0501 or visit our website at www.SERVPROjonesboro.com.

IICRC Certified Firm

4/21/2020 (Permalink)

IICRC Certified Firm

Is the restoration company you hired registered with IICRC? Our employees are individually certified in water, fire, mold, carpet cleaning, and many other categories. Our company is listed as a certified firm with IICRC. Customers can verify certifications by visiting the website below. 

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

If you need services, please call SERVPRO of Jonesboro at (870)934-0501. You can also visit us on the web at SERVPROjonesboro.com

Faster Emergency Service

3/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Mold Growth Tips for Cleanup

3/18/2020 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Jonesboro or North East Arkansas.

SAFETY FIRST

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Stop the Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Visit SERVPROjonesboro.com for more information on mold removal. Call us at 870-934-0501

Do you have a Fire Escape Plan?

3/18/2020 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

What To Do Until Professional Help Arrives

3/18/2020 (Permalink)

f you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Remember, It's the water you can't see that causes mold and rot in your home or business. Allow us to use moisture meters to check everywhere. It's less expensive to handle a fresh water damage than to complete mold remediation. 

SERVPROjonesboro.com 

IICRC Industry Standards

3/18/2020 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to IICRC industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Call us for all your emergency needs at 870-934-0501

SERVPROjonesboro.com

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jonesboro, 870-934-0501

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Fast Commercial Response, Call SERVPRO of Jonesboro

2/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Commercial Fire Damage Cleanup

2/18/2020 (Permalink)

Fire and smoke damage events in Jonesboro commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small smoke damage cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility but sometimes we are on a time schedule so the commercial property can re-open for business.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Always know that SERVPRO of Jonesboro has additional resources within our SERVPRO System. These resources are everything from trained employees, our Large Loss/Disaster Relief divisions, equipment trailers, product trailers, Extreme Response Teams and even our National Storm Teams.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Jonesboro has existed for 20 years while our national brand has been in service since 1967.

Space Heater Fire

2/18/2020 (Permalink)

HOME HEATING FIRES

Fast Facts

Prevention Tips

Sources: American Red Cross,* U.S. Fire Administration,** and the US Consumer Product Safety Commission.***

https://www.redcross.org/content/dam/redcross/National/m4340085_FireHomeHeatingFactSheet.pdf

If you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

After a fire, it's NOT cob webs you're seeing

2/18/2020 (Permalink)

Did you know?

PREPARE NOW!

2/18/2020 (Permalink)

To date, winter has nearly come and gone with no effects for Jonesboro and surrounding areas. Now is the time to prepare for Spring storms.

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

• Disrupt communications, water, and transportation.

• Close retail businesses, grocery stores, gas stations, ATM's, banks, and other services.

• Cause food spoilage and water contamination.

• Prevent the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.

• Only use generators outdoors and away from windows.

• Do not use a gas stove to heat your home.

• Disconnect appliances and electronics to avoid damage from electrical surges.

• Have alternate plans for refrigerating medicines or using power-dependent medical devices.

• If safe, go to an alternate location for heat or cooling.

• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

CALL SERVPRO OF JONESBORO AT 870-934-0501 OR VISIT US ONLINE AT SERVPROjonesboro.com 

We have Storm Resources

2/18/2020 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jonesboro, Paragould, Batesville, Forrest City, West Memphis, Pocahontas and all cities between we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501

We are SERVPRO!

2/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro and all of North East Arkansas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 
• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services
• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Largest disaster footprint in the United States with over 1,750 individual offices
• Disaster Recovery Teams
• National Storm Teams
• Equipment Trailers
• Product and Consumable Trailers
• Board-up Services

Have Questions? Call Us 24/7 – 870-934-0501

Visit us online at SERVPROjonesboro.com

Here to Help

2/18/2020 (Permalink)

We want to partner with you to provide TIPS to complete while we are en route to your home or business. We are Here to Help you through this traumatizing event.

If you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Visit us online at SERVPROjonesboro.com 

Reconstruction Services

2/17/2020 (Permalink)

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring, and many other specific repairs. We can handle a full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. If your insurance claim involves a mortgage company we will help walk you through that process to speed up the workflow. Allow SERVPRO of Jonesboro to work with you through the process. We are a one-stop-shop for all cleaning, mitigation, and reconstruction. If you have an insurance estimate we will complete a walkthrough with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

We appreciate your Online Review!

2/17/2020 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take the time to leave us a review on Google, Facebook or Yelp. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our customer satisfaction forms and we appreciate that. Please consider leaving us an online review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again please call us at 870-934-0501.

Work for the leader in commercial restoration

2/4/2020 (Permalink)

If you like helping others in their time of need then working for SERVPRO is your new opportunity. With our growing brand awareness in commercial restoration we are working daily to restore commercial property that has suffered from fire, smoke, water or even mold damage. While the positions at SERVPRO of Jonesboro are often challenging it also comes with ease of mind knowing we have additional resources to handle any size job. With resources such as equipment trailers and our large loss response teams individuals can learn and grow their knowledge while receiving gratitude in not only restoring property but restoring lives of others. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

SERVPROjonesboro.com

870-934-0501 Office

park8667@ritternet.com

3025 Peabody Dr. Jonesboro, AR 72404

We hire Veterans

2/4/2020 (Permalink)

Thank you to all of our service men and women for serving this great Country. Many veterans who are transitioning from the military to civilian life are seeking great careers. We at SERVPRO of Jonesboro want to extend you an opportunity to work with us. Your experience in often challenging and time demanding military career will go hand in hand with an opportunity at SERVPRO of Jonesboro. Honesty, loyalty, being a fast learner, adaption to change and a strong work ethic are just a few examples of individuals we're looking for. As a franchise community we have a focus on hiring our nations veterans and would love to meet with you about a position. if you want to work for the leading fire, water, smoke and mold cleanup and restoration company and enjoy helping others please contact us today at the following:

SERVPRO of Jonesboro

park8667@ritternet.com

3025 Peabody Dr 72404

Jonesboro, AR 72404

We're Hiring - Recession Proof Industry

10/21/2019 (Permalink)

We are seeking team members in our production department who excel a positive attitude, are willing to work long hours when needed; sometimes unexpected and enjoy helping others in times of disaster. We have been seeking those individuals who have a desire to become employed or wish to change careers. If you like learning new trades, want to grow with our company, enjoy seeing the job you do improve on a daily basis as we work in customer homes and businesses then this may be a job for you. Our work environment is very active as production employees are always on the go. Production employees respond to emergency water and fire damages, complete mold remediation and much more. While you may be assigned a job and return to that job daily until it is completed our work load doesn't keep you in the same place week after week and month after month like a factory would. Working for SERVPRO allows individuals to be out in the public and see different cities and counties within our assigned territory. We have a competitive pay rate. We have bonuses that apply as well to various situations. While overtime is controlled as much as possible our industry and work load sometimes can't control overtime. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

SERVPROjonesboro.com

870-934-0501 Office

park8667@ritternet.com

3025 Peabody Dr. Jonesboro, AR 72404

Tyronza, Arkansas Tornado Damage

10/21/2019 (Permalink)

A building was destroyed after a possible tornado tore through Tyronza early Monday morning. (Source: KAIT-TV)

JONESBORO, Ark. (KAIT) - At least two people were taken to the hospital after a possible tornado tore through the Poinsett County town of Tyronza.

The National Weather Service said it would send a survey crew to the area to confirm if it was a tornado that touched down.

The storm hit around 6 a.m. Monday, Oct. 21.

Sheriff Kevin Molder said several buildings were “blown away,” including a Valero station near the school.

Molder has a message for storm chasers and rubberneckers: Stay out of Tyronza.

“Don’t go looking for damage,” he said. “We have trees and powerlines down all across town.”

He said that crews were out looking for injuries and making rescues, and ambulances and emergency crews needed to get through the debris-cluttered streets.

“We need all the help we can get,” Molder said.

All of the streets of Tyronza are shut down, Fire Chief David Woods told Region 8 News.

“We got hit hard” he said, shortly after the storms tore through. “We don’t know how hard yet.”

He asked everyone to “stay off the streets” until they can clear the scene.

As of 9 a.m., the town had no power or cell phone service.

Due to the damage, East Poinsett County Schools were closed Monday.

Just before 6 a.m., the NWS issued a tornado warning for Poinsett and Mississippi Counties. At the height of the storm, a tractor-trailer rig overturned on Interstate 555 near Tyronza, according to an Arkansas State Police dispatch officer.

More than 1,400 customers lost power after severe storms rolled through Region 8.

At 4 a.m. Entergy Arkansas was reporting over 700 people without power in Poinsett, Sharp, and Baxter Counties.

By 5:30, that number had risen to more than 1,400.

Tyronza was not the only Region 8 town to see damage from Monday’s storms.

The National Weather Service reported a tree down in Monette in Craighead County.

A dispatch officer for Independence County told Region 8 News they received a few reports of “trees down on a few county roads.”

“We got off pretty light,” a Lawrence County dispatch officer told us.

The storms also brought heavy rains and lightning to parts of Randolph County, including Pocahontas.

For the latest power outages, or to report an outage in your area:

• Entergy
• Craighead Electric
• Clay County Electric
• Northeast Arkansas Electric Coop

https://www.kait8.com/2019/10/21/tornado-watch-issued-all-region/

Apartment Fire

10/21/2019 (Permalink)

We recently were called to a multi unit apartment complex in Jonesboro, AR due to a fire. It appears the fire resulted from cooking in one of the units. The fire damage was confined to a few units but the entire complex suffered smoke and/or water damage. We never know the scope of a project until we complete an initial walk through. While the job seemed very large much of this became specialty services being required. Professional asbestos abatement had to be completed due to the age of the structure and the amount of demo that was necessary. By the time all of this was completed there was additional water damage and mold growth. Dry Ice Blasting was another specialty service that had to be completed due to the wide spread damage. SERVPRO of Jonesboro handled all of the smoke cleaning for all salvageable units to include cleaning of walls, ceilings, cabinets, bathrooms and similar items. We also handled the drying of each affected unit that was damaged by water damage. While this was a devastating event for the building owner and the tenants we are thankful they placed their trust in SERVPRO of Jonesboro. While we may not be able to handle every aspect of a job by doing the work, we do have the resources to get the job completed regardless of size. Sometimes the specialty services are just that; specialty and completed by the proper licensed companies for that service. 

Call SERVPRO of Jonesboro for any size disaster; residential, commercial, industrial and allow our team and resources to make your loss Like it never even happened.

870-934-0501

Arkansas Flooding

6/21/2019 (Permalink)

Often not thought about unless you have personally been impacted by a severe flood or storm we need to always remember the great work by the American Red Cross Disaster Relief teams across our great state of Arkansas. Over the last month Arkansas experienced sever flooding with from the Arkansas River that ran across our state from one side to the other. Here is an update this week from the American Red Cross. As always, if you have been impacted contact your closest SERVPRO franchise for guidance and assistance while dealing with contaminated water.

With the Arkansas River back below flood stage, the American Red Cross is refocusing its efforts to help victims of the massive flood. Spokeswoman Christina Fowler says the group is closing its final shelter in the state, which is in North Little Rock, on Wednesday at 9 a.m. Two others, located in Fort Smith and Conway, shut down over the weekend. She says that although the shelters are closing their doors, the group will continue working to help.

"As people have been able to get connected with Red Cross caseworkers, we have been able to get them transitioned to the next phase. Sheltering is that immediate emergency need that we address. Once we can get them connected with caseworkers, we can provide them more temporary housing or other resources," said Fowler. That will include helping connect victims of the flood to government and relief organizations, she said.

"Everyone is going to have a different look and feel to what it’s going to take for them to get back onto their feet, to get to the place where they were prior to when the floodwaters arrived," Fowler said.

Several relief organizations, including the American Red Cross, will open a Multi-Agency Resource Center in Pine Bluff as another way to provide assistance to victims of the flood. The center will be open Thursday and Friday from 10 a.m. to 8 p.m. at the Donald W. Reynolds Community Services Center. It’s located at 211 West 3rd Avenue. Identification verifying an address may be required for residents to be eligible for assistance from certain agencies.

On Monday four counties in the state were added to a major disaster declaration by the Federal Emergency Management Agency, bringing the total to 12. Arkansas, Desha, Logan and Pope counties will now be eligible to receive federal assistance following the flood. Previous counties named were Conway, Crawford, Faulkner, Jefferson, Perry, Pulaski, Sebastian and Yell counties.

Logan County Emergency Manager Tobi Miller says residents there were happy to hear about the federal assistance. 11 homes in the county were inundated with water, she said.

"They are needing the assistance," Miller said. "They’ve been pretty resilient, and they’ve been trying to help themselves a lot."

Miller said she has been in close contact with impacted residents and knowing beforehand that flooding would be occurring gave officials time to prepare.

"During the time that we were planning for the flood, we had several days to pinpoint which houses were going to be inundated. Some of the areas were going to be cut off from being able to exit or enter their homes, so we were able to notify [them]," said Miller.

Most roads in the county have reopened, she said, allowing people to finally return to their homes. Those who sustained damage should reach out for federal assistance, Miller said.

"We’re just encouraging everyone that was affected by the flood to apply and let FEMA make that decision on what type of assistance they get."

https://www.ualrpublicradio.org/post/final-red-cross-shelter-arkansas-close-following-historic-flooding

Start Repairs Now - Don't wait on FEMA

6/21/2019 (Permalink)

This article is great information for those affected by the recent Arkansas flooding. Contact your closest SERVPRO franchise for guidance and assistance while dealing with contaminated water and mold that is in your home or business. 

It’s Not Too Early to Begin Flood Clean Up after Arkansas Floods